I purchased FS2Crew:Pushback Express on August 16 2021. It had been working fine until recently and now along with all my other FS2Crew products I have to register everytime I try to use the software.

To make matters worse I now find that my account is showing PBE as currently cancelled, but why when I can see proof of purchase? So I can't use this product at all.

Yesterday I purchased FS2Crew for Fenix A320 and again I have to register every time I run the software.

Roy

 

 

Hi Roy,

If, after you registered, you are prompted to re-enter your serial code each time you run FS2Crew, please:

1. Ensure your firewall is not blocking the FS2Crew EXE file(s) located in your Program Files X86 folder.  The test is to try again with your Firewall off.  

2. If you registered your product while the FS2Crew EXE did not have Admin rights, remove the admin rights from the FS2Crew EXE.

If you registered FS2Crew while the FS2Crew EXE had Admin rights, then you removed those admin rights at a later time, re-add the Admin rights to the FS2Crew EXE.

The FS2Crew EXEs are located in:

C:Program Files (x86) [FS2Crew product name]

By right clicking on the EXE, you can select the Admin level for the EXE.

 

 

For your cancelled order status, please send us a support ticket via: www.fs2crew.com   so we can look at your order payment history.