License activation issue, please help

[ALBLMA 0]

Hello all, 

it has been several months i am trying to solve an issue that i have with the G1000 activation, i’ve sent several requests to support but they never helped. It’s quite frustrating. Someone already asked this and said it has been solved contacting support. 

 

When i try and activate the software i receive the following error: 

“The server issued activation codes but they did not work on your computer, either try again or contact support” 

 

I tried deleting and re installing but i can’t find any way to solve this. 

 

Can anyone help ? thanks ! 

[Ray Proudfoot 8,927]

@ALBLMA, Please don’t repost the same message.

[WarpD 824]

Without knowing your name, I can not assist you further.  I need your name to be able to locate your support ticket.

 

 

[ALBLMA 0]

49 minutes ago, WarpD said:

Without knowing your name, I can not assist you further.  I need your name to be able to locate your support ticket.

 

 

Hello thanks for your prompt reply. 

name: 

Abdallah L.

Adinolaham@gmail.com is the mail i used to send support request. 

 

Im sorry i didn’t mean to post this twice it’s the first time i use the forum 

[ALBLMA 0]

There are many tickets btw, 

6955

7064

6844

none of them solved the issue hope the codes help

[ALBLMA 0]

Complete name: Abdallah Laham