Hello all, just wanted to share my experience with Mindstar Aviation.

The product itself it’s good nothing to say about that, but their support service is the worst I have ever experienced in my entire life. They are really strict about their activation policy. You can only activate the product twice and then you have to contact them to receive support and they never reply or follow up. If they do really terrible service a waste of €50 it has been several months. That I’ve been trying to use the product I’ve purchased, check yourself latest tickets I have opened. None of them came to a resolution.

 

I wouldn’t recommend anyone buying, because then if you have any problem with the activation or whatsoever, you are simply going tolose access to the product you purchased.

What a terrible company.

Edited March 19, 20233 yr by ALBLMA

If you purchase Microsoft Windows... it has one activation.  One.  So, in that regard I think you're being unrealistic.

As for support, we're really not that large a company and that means there are times we're overloaded.  I apologize, but there is only so much we can do over time.

Your issue appears to be a flawed installation download... of which I am waiting to hear that there is a new installer available for you.  I don't control that process, so like you... I get to wait.

You keep opening new support tickets.  I have stated that you should not do that... yet, you persist.  When I know there is an updated installer that I believe will solve your issue, I will notify you.  It's all I can do.

[Comment retracted. Realised that this is really none of my business]

Edited April 13, 20233 yr by Malaromane
Comment removed