Tower ignores all communications after handoff

[drakefs 0]

Whenever I get handed off to tower from ground, it just completely ignores me no matter what I do. Its not a problem with voice recognition or anything on my part. Ill be holding short and attempting to get a takeoff clearance by using voice, and the say it option, but no response. I've tried just about everything at this point. 

[Dave-Pilot2ATC 871]

Make sure you are on the frequency dictated by P2A for Tower and are using the correct phrases.  

If that's not the issue, email a log file for a flight where this happens to admin@p2atc.com and I will try and figure out what's going on and let you know.

Dave

[drakefs 0]

After being handed off to tower while holding short, what specifically should I say to make sure its not anything on my part. Also where can I find the P2A log file?

[Dave-Pilot2ATC 871]

P2A Log files are located in: 
C:\Users\<UserName>\AppData\Roaming\P2A_200\Logs 
where <UserName> is your PC user name. 
Portions of the path may be hidden by default, so be sure Windows Explorer has Show Hidden Items checked in the View tab.
 

The simplest is to just say "<CallSign> ready for departure".

[drakefs 0]

Alright. Sent you the log file

[toby23 138]

This might not be related but yesterday I couldn't get Pilot2ATC to hear me or even the co-pilot using SayIt. Nothing was being recognised at all until I reinstalled and updated to Pilot2ATC_Update_2642_x64.
I found the error below in the log, pasted into the spoiler tag at the bottom of this message.
It looks like Pilot2ATC is looking for a non-existent folder called 'info' inside the Controllers folder.

Quote

Error in LoadControllerAudio  setting up Controller Folder
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Info'.

Quote

Spoiler

Program StartedPilot2ATC® (P2A) - version 2.7.0.0_x64_Beta1A  06/14/2023 20:55:03
Windows OS: Microsoft Windows 10 Home
Version: 6.2.9200.0
Platform: Win32NT
Memory: 68641579008

Trying to create DB_Dyno.
DB_Dyno created successfully.
Init 15% done.
Trying to create DB_Base.
DB_Base created successfully.
Application frmP2AMain starting 06/14/2023 20:55:16
Loading Joystick Devices - 6 devices loaded.
Loading Form
Main form opened: Pilot2ATC® 2021 v. 2.7.0.0_x64_Beta1A      Navigraph - AIRAC cycle: 2305
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Joystick Device number 0 successfully activated.
Loading Map Control
LoadMapControl: panel 1
Creating ucMap1
SQLiteVersion: 3.8.11.1 | 2015-07-29 20:00:57 cf538e2783e468bbc25e7cb2a9ee64d3e0e80b2f | INTEROP_CODEC INTEROP_EXTENSION_FUNCTIONS INTEROP_VIRTUAL_TABLE NET_40 PRELOAD_NATIVE_LIBRARY THROW_ON_DISPOSED TRACE TRACE_PRELOAD TRACE_SHARED TRACE_WARNING USE_PREPARE_V2 WINDOWS
ucMap1 Created
ucMap DockFill set.
Setting Map Mode
Done Loading Map Control
Loading FPL Control
FPL Control Loaded
Retrieving weather from web successful at 06/14/2023 20:55:19
Retrieving TAF from web successful at 06/14/2023 20:55:20
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Loading Joystick Devices - 6 devices loaded.
Joystick Device number 4 successfully activated.
Joystick Device number 0 successfully activated.
Joystick Device number 0 successfully activated.
Joystick Device number 0 successfully activated.
Pilot2ATC_2021.exe    Information    0    SAPI does not implement phonetic alphabet selection.       at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at System.Diagnostics.TraceEventCache.get_Callstack()
   at Microsoft.VisualBasic.Logging.FileLogTraceListener.TraceEvent(TraceEventCache eventCache, String source, TraceEventType eventType, Int32 id, String message)
   at System.Diagnostics.TraceInternal.TraceEvent(TraceEventType eventType, Int32 id, String format, Object[] args)
   at System.Speech.Recognition.RecognizerBase.Initialize(SapiRecognizer recognizer, Boolean inproc)
   at System.Speech.Recognition.SpeechRecognitionEngine.get_RecoBase()
   at P2A2021.ATCListener.LoadPilotGrammar()
   at P2A2021.ATCListener.Init()
   at P2A2021.frmP2AMain.c2124c4ff01169d49362f23ceb404afd0()
   at P2A2021.frmP2AMain.c6da96e2c3dc97ecb14521624b5c07984()
   at P2A2021.frmP2AMain.c6f50794713ca1994f16f21230b6819d6(Object cb25b07786a6e786dea76cf87175f59f0, EventArgs cb4d4bf05d278f00a41fc902f6c5d26a2)
   at System.Windows.Forms.Control.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnClick(EventArgs e)
   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ButtonBase.WndProc(Message& m)
   at System.Windows.Forms.Button.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at A.cbfc2d4b1897f721a06d50ef1eb1d7e85.c39e4a2c7012e9e0ba9055469c605637a()    ""    20708    1    185936225879
No controller assigned 20:55:22
ControllerFreqChanged: No Controller on the selected frequency: 0   20:55:22
Culture: en-US
Pilot Voice:CereVoice Jess - English (England)
Sim Connected: MSFS  :06/14/2023 20:55:22
ATCAssignsSIDs: False
ATCAssignsSTARs: False
ForceSTARAssignment: False
ATCAssignsAPPRs: False
ForcePilotRunwaySelection: True
ForceDepRunway: False
ForceArrRunway: True
AutoLoadRecommendedProcedures: False
UseRandomVoices: False
AssignedRunway: RW27 - 
No controller assigned 20:55:22
Twr ChatterFolder: C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Dep_Twr
ControllerFreqChanged: 118.3.  CtlrShrtName: MMZH Twr CtlrType: Tower20:55:22
No controller assigned 20:55:23
Error in LoadControllerAudio  setting up Controller Folder
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Info'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.Directory.GetFiles(String path)
   at P2A2021.modGlobalSpeech.LoadControllerAudio()
ControllerFreqChanged: 122.3.  CtlrShrtName: MMZH Info CtlrType: Information20:55:23
New Com1 Stby Freq: 118.3
Com1StandbyFreqChanged: 118.3.  CtlrShrtName: MMZH Twr CtlrType: Tower20:55:23
No controller assigned 20:55:23
Error in LoadControllerAudio  setting up Controller Folder
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Info'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.Directory.GetFiles(String path)
   at P2A2021.modGlobalSpeech.LoadControllerAudio()
ControllerFreqChanged: 122.3.  CtlrShrtName: MMZH Info CtlrType: Information20:55:23
No controller assigned 20:55:23
Error in LoadControllerAudio  setting up Controller Folder
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Info'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.Directory.GetFiles(String path)
   at P2A2021.modGlobalSpeech.LoadControllerAudio()
ControllerFreqChanged: 122.3.  CtlrShrtName: MMZH Info CtlrType: Information20:55:23
Retrieving weather from web successful at 06/14/2023 20:55:23
New Com2 Stby Freq: 124.85
Com2StandbyFreqChanged: 0.  CtlrShrtName: None Found;  CtlrType: None Found20:55:26
SimBrief FPln Importing: MMZH VILTO DCT ELILA MMTO
 GPS FlightPlan Changed - 06/14/2023 20:55:27
NewGPSWpt: VILTO
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:55:31
ucFltPln ValidateCurrentFltPlan Done
 GPS FlightPlan Changed - 06/14/2023 20:55:34
Begin FPLFile 06/14/2023 20:55:47
FP.FileFLtPlan executed.
ATCFltPlan set to Filed FPL
ATC UserNamesAdded
 GPS FlightPlan Changed - 06/14/2023 20:55:48
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:55:48
ucFltPln ValidateCurrentFltPlan Done
Filed Route: MMZH DIRECT VILTO DIRECT ELILA MMTO 
Filed SID: - - - -
Filed STAR: - - - -
Filed APPR: 
Filed APPR Trans: 
Filed Cruise Alt: 21000
File Descent Rate: 1000
End FPLFile 06/14/2023 20:55:48
InterruptAudio in SayItSpeak- Phrase: Papa Echo Papa Zulu ready to copy IFR Clearance 06/14/2023 20:55:57
AudioInterrupts: 1 in InterruptAudio 20:55:57
 WaveOutPlayer Paused in InterruptAudio 20:55:57
Recognized Speech: Papa Echo Papa Zulu Ready to Copy IFR Clearance 20:56:01
HandleIFRClearanceRequest 20:56:01
AssignedRunway: RW27 - 
SpokenAssignedAltitude: 6000 20:56:01
SpokenAssignedAltitude: 6000 20:56:01
State Changed to: FlightPlanDelivered 20:56
ControllerChanging: False : 06/14/2023 20:56:01
UnInterruptAudio in OnSayItSpeakCompleted 06/14/2023 20:56:01
AudioInterrupts: 0 in UnInterruptAudio 20:56:01
 WaveOutPlayer Playing in UnInterruptAudio 20:56:01
NewATCWpt: VILTO
Error in LoadControllerAudio  setting up Controller Folder
System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Info'.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileSystemEnumerableIterator`1.CommonInit()
   at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
   at System.IO.Directory.GetFiles(String path)
   at P2A2021.modGlobalSpeech.LoadControllerAudio()
AssignedController: 122.3.  CtlrShrtName: MMZH Info CtlrType: Information20:56:20
Twr ChatterFolder: C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Dep_Twr
ControllerFreqChanged: 118.3.  CtlrShrtName: MMZH Twr CtlrType: Tower20:56:20
New Com1 Stby Freq: 122.3
SIM Rate Changed: 1
InterruptAudio in SayItSpeak- Phrase: Papa Echo Papa Zulu ready to copy IFR Clearance 06/14/2023 20:56:24
AudioInterrupts: 1 in InterruptAudio 20:56:24
Twr ChatterFolder: C:\Pilot2ATC_2021_x64\Sounds\ATC_Chatter\Regions\South America\Controllers\Dep_Twr
ForcePilotRunway Changed to: True
Recognized Speech: Papa Echo Papa Zulu Ready to Copy IFR Clearance 20:56:28
HandleIFRClearanceRequest 20:56:28
AssignedRunway: RW27 - 
SpokenAssignedAltitude: 6000 20:56:28
SpokenAssignedAltitude: 6000 20:56:28
ControllerChanging: False : 06/14/2023 20:56:28
UnInterruptAudio in OnSayItSpeakCompleted 06/14/2023 20:56:28
AudioInterrupts: 0 in UnInterruptAudio 20:56:28
Retrieving weather from web successful at 06/14/2023 20:56:28
SetUpIFRDepartureOperations- RequestedRWName: 
FltPlan ActiveSID: RW27-VILT2B-VILTO - 
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:56:53
NewGPSWpt: ZH700
ucFltPln ValidateCurrentFltPlan Done
 GPS FlightPlan Changed - 06/14/2023 20:56:53
Retrieving weather from web successful at 06/14/2023 20:56:55
FltPlan ActiveSTAR: RW15-ELIL2A-ELILA - 
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:57:02
ucFltPln ValidateCurrentFltPlan Done
 GPS FlightPlan Changed - 06/14/2023 20:57:02
FltPlan ActiveAPPR: ILS - RW15 - I15-Z - 
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:57:09
ucFltPln ValidateCurrentFltPlan Done
 GPS FlightPlan Changed - 06/14/2023 20:57:09
Begin FPLFile 06/14/2023 20:57:09
State Changed to: Initialized 20:57
FP.FileFLtPlan executed.
ATCFltPlan set to Filed FPL
ATC UserNamesAdded
 GPS FlightPlan Changed - 06/14/2023 20:57:10
ucFltPln ValidateCurrentFltPlan Started
 GPS FlightPlan Changed - 06/14/2023 20:57:11
ucFltPln ValidateCurrentFltPlan Done
Filed Route: MMZH DIRECT VILTO DIRECT ELILA MMTO 
Filed SID: VILT2B - RW27 - VILTO
Filed STAR: ELIL2A - RW15 - ELILA
Filed APPR: 
Filed APPR Trans: 
Filed Cruise Alt: 21000
File Descent Rate: 1000
End FPLFile 06/14/2023 20:57:11
InterruptAudio in SayItSpeak- Phrase: Papa Echo Papa Zulu ready to copy IFR Clearance 06/14/2023 20:57:16
AudioInterrupts: 1 in InterruptAudio 20:57:16
 WaveOutPlayer Paused in InterruptAudio 20:57:16
Recognized Speech: Papa Echo Papa Zulu Ready to Copy IFR Clearance 20:57:20
HandleIFRClearanceRequest 20:57:20
AssignedSID: RW27-VILT2B-VILTO - 
AssignedRunway: RW27 - 
SpokenAssignedAltitude: 21000 20:57:20
SpokenAssignedAltitude: 21000 20:57:20
State Changed to: FlightPlanDelivered 20:57
UnInterruptAudio in OnSayItSpeakCompleted 06/14/2023 20:57:20
AudioInterrupts: 0 in UnInterruptAudio 20:57:20
 WaveOutPlayer Playing in UnInterruptAudio 20:57:20
InterruptAudio in OnPilotSpeaking 06/14/2023 20:59:57
AudioInterrupts: 1 in InterruptAudio 20:59:57
 WaveOutPlayer Paused in InterruptAudio 20:59:57
Started Listening
UnInterruptAudio in OnPilotEndSpeaking 06/14/2023 21:00:01
AudioInterrupts: 0 in UnInterruptAudio 21:00:01
 WaveOutPlayer Playing in UnInterruptAudio 21:00:01
Recognized Speech: Papa Echo Papa Zulu Ready to Copy IFR Clearance 21:00:01
Stopped Listening
HandleIFRClearanceRequest 21:00:01
AssignedRunway: RW27 - 
SpokenAssignedAltitude: 21000 21:00:01
SpokenAssignedAltitude: 21000 21:00:01
InterruptAudio in OnPilotSpeaking 06/14/2023 21:00:10
AudioInterrupts: 1 in InterruptAudio 21:00:10
 WaveOutPlayer Paused in InterruptAudio 21:00:10
Started Listening
UnInterruptAudio in OnPilotEndSpeaking 06/14/2023 21:00:13
AudioInterrupts: 0 in UnInterruptAudio 21:00:13
 WaveOutPlayer Playing in UnInterruptAudio 21:00:13
Recognized Speech: Say Altimeter for Papa Echo Papa Zulu 21:00:13
Stopped Listening
GetInformationResponse 21:00:13
InterruptAudio in OnPilotSpeaking 06/14/2023 21:01:44
AudioInterrupts: 1 in InterruptAudio 21:01:44
 WaveOutPlayer Paused in InterruptAudio 21:01:44
Started Listening
UnInterruptAudio in OnPilotEndSpeaking 06/14/2023 21:01:48
AudioInterrupts: 0 in UnInterruptAudio 21:01:48
 WaveOutPlayer Playing in UnInterruptAudio 21:01:48
Recognized Speech: Papa Echo Papa Zulu Ready to Taxi Runway Two Seven 21:01:48
Stopped Listening
HandleTaxiRequest 21:01:48
AssignedRunway: RW27 - 
State Changed to: TaxiOut 21:01
Simulator Disconnected. 06/14/2023 21:02:16
State Changed to: Initialized 21:02
Application frmP2AMain ended normally 06/14/2023 21:02:17
Object reference not set to an instance of an object.
   at GMap.NET.Internals.FastReaderWriterLock.AcquireWriterLock()
   at GMap.NET.Internals.Core.Dispose(Boolean disposing)
   at GMap.NET.Internals.Core.Finalize()
 

 

 

Edited June 15, 2023 by toby23

[Dave-Pilot2ATC 871]

Yes, when you have issues with the program, the first thing you should do is make sure you are on the latest version.  In most cases, I would recommend updating to the latest Public Beta version to get all the latest bug fixes.

Dave

[toby23 138]

Dave, the error was happening in the latest Beta, not on the earlier versions. I needed to reinstall without updating to the latest beta to be able to fly!

[Dave-Pilot2ATC 871]

Toby, I did find a bug in the Chatter code that could have resulted in the error messages in the log.  It should be fixed in the next update.

The updating version comment was related to the original post by drakefs about losing Comms after handoff to tower.

Dave

[toby23 138]

I realised that, thank you. I didn't want to create another new post and thought this could help people searching via Google to find a solution,