I use GSX and for a while for reasons I don't understand the plane would be loaded correctly with the pax/cargo from SimBrief, but not happening now.  Instead it's always the same number of PAX and cargo and I have no idea how to resolve that.  I'm correctly setup in the tablet for SimBrief it seems.

Thanks.

Maybe you missed the change in GSX, which will setup the payload only when boarding starts and fuel only when fuel starts, not when you activate a gate with GSX, as it used to be until a few updates ago?

That, of course, assuming you are reporting GSX not setting the payload.

However, regardless of GSX, the plane should be able to sync with Simbrief with EFB in any case so, if it doesn't, maybe the problem is elsewhere, like your flightplan on Simbrief expired, login problem, firewall problem, anything that would cause **both** GSX and the EFB not to get data from it.

Edited December 7, 20232 yr by virtuali

Thank you I will look at those areas and yes I'm not seeing GSX set the payload.  I don't see the FP as expired, I just created it...but I do sometimes change the time slider in MSFS.  I just now tried to manually set UTC for date and time in MSFS to match Simbrief, but it made no difference.  I do have the username correct in GSX and EFB, and I see correct PAX/CARGO in the EFB, from Simbrief in the EFB's OFP.  FWIW the tablet in FBW A320NX always loads from SimBrief, as does the EFB in PMDG 738.

I noticed have Boarding, Delay Pilots/Crew, Delay PAX/Cargo at 0 minutes for both.  Could this be an issue?

 

Edited December 27, 20232 yr by Noel

On 12/26/2023 at 5:27 PM, Noel said:

Thank you I will look at those areas and yes I'm not seeing GSX set the payload.  I don't see the FP as expired, I just created it...but I do sometimes change the time slider in MSFS.  I just now tried to manually set UTC for date and time in MSFS to match Simbrief, but it made no difference.  I do have the username correct in GSX and EFB, and I see correct PAX/CARGO in the EFB, from Simbrief in the EFB's OFP.  FWIW the tablet in FBW A320NX always loads from SimBrief, as does the EFB in PMDG 738.

I noticed have Boarding, Delay Pilots/Crew, Delay PAX/Cargo at 0 minutes for both.  Could this be an issue?

 

Could you please authorize my new FSDT forum login?  I remembered I have a 2nd email so reregistered with that so I could ask on your forum about this annoyance.  PMDG EFB loads from Simbrief fine, but for reasons I don't understand passenger and cargo loads don't make it and when GSX boarding commences indeed values are placed in the FMC, but they're the wrong ones!  Please help me get to the bottom of this, or enable my access on the FSDT forum.  Thanks

One comment, in real life we don't order the fuel exactly from the flight plan.  We consult it, but it is the Captain's responsibility ultimately for the fuel load. Sometimes the dispatcher does not read some NOTAMS like the one we had  going into Sydney from the US, expect 20 mins holding.    Or arriving in Chicago at 9AM with no contingency fuel?      Just as in real life, pay attention to the fuel loads, you get pretty good at knowing what it should be on familiar routes. You get paid for knowing stuff!      

So loading payload and fuel from the PMDG CDU is a little inconvenient, but closer to real practice. 

On 12/26/2023 at 7:27 PM, Noel said:

Thank you I will look at those areas and yes I'm not seeing GSX set the payload.  I don't see the FP as expired, I just created it...but I do sometimes change the time slider in MSFS.  I just now tried to manually set UTC for date and time in MSFS to match Simbrief, but it made no difference.  I do have the username correct in GSX and EFB, and I see correct PAX/CARGO in the EFB, from Simbrief in the EFB's OFP.  FWIW the tablet in FBW A320NX always loads from SimBrief, as does the EFB in PMDG 738.

I noticed have Boarding, Delay Pilots/Crew, Delay PAX/Cargo at 0 minutes for both.  Could this be an issue?

 

Have you confirmed the correct SimBrief FP is active in the GSX UI? After GSX loads fuel and passengers, are the weights correct in the 737 FMC? You are requesting GSX passenger and fuel loading in the GSX UI, correct?