AAO doesn't load in Windows11 Pro

[zetato 8]

Hi all,

I'm a user of AAO from a couple of years, I used it with great satisfaction on my MSFS 2020 especially for the PMDG B737 NG configuraton on a Windows 10 installation.

Yesterday, I did a fresh install of Windows 11 Pro and MSFS2020. All is working well, but when I launch AAO (just reinstalled 4.10 b51), it doesn't start.

Looking in the event viewer, I found this:

System

- Provider       [ Name] Application Error       [ Guid] {a0e9b465-b939-57d7-b27d-95d8e925ff57}

EventID 1000

Version 0

Level 2

Task 100

Opcode 0

Keywords 0x8000000000000000

- TimeCreated       [ SystemTime] 2024-05-11T14:14:20.1975891Z

EventRecordID 759

Correlation

- Execution       [ ProcessID] 3752       [ ThreadID] 10532

Channel Application

Computer PC-Mauro

- Security       [ UserID] S-1-5-21-3097021756-1568954496-1091913447-1001

-

EventData

AppName

LorbyAxisAndOhs_MSFS.exe

AppVersion

4.10.51.0

AppTimeStamp

65ac0a23

ModuleName

KERNELBASE.dll

ModuleVersion

10.0.22621.3447

ModuleTimeStamp

3d876852

ExceptionCode

c000041d

FaultingOffset

00000000000653ac

ProcessId

0x23f0

ProcessCreationTime

0x1daa3ad82576cdc

AppPath

C:\Program Files\LorbyAxisAndOhs_MSFS\LorbyAxisAndOhs_MSFS.exe

ModulePath

C:\Windows\System32\KERNELBASE.dll

IntegratorReportId

dd4be087-d444-43cd-b975-deeb55286f11

PackageFullName

PackageRelativeAppId

 

I already tried with the sfc /scannow command (to check a problem with the dll), but it says its all ok.

Have you any suggestion?

Thank you.

Mauro

[RichieFly 739]

You are running AAO as Administrator?

[Lorby_SI 2,074]

1 hour ago, zetato said:

Have you any suggestion?

Unfortunately these error messages don't contain any usable information. Please check the Windows Event logs if there is another message that contains a .Net stack trace.

Generic advice:

• Delete the folder C:\Users\...\AppData\Local\LWR
• Install the latest version of the VCRedist Latest supported Visual C++ Redistributable downloads | Microsoft Learn
• Make sure that .Net 4.8 is present. Normally it is installed as a part of Windows 11.

 

Edited May 11 by Lorby_SI

[zetato 8]

#RichieFly

Hi, 

yes I do,

I just installed AAO on a second PC with another fresh Win11 installation and I got the same error.

In case I runned it a first time without admin privileges, what can happen? Have I to delete some register key or something?

Mauro

Edited May 11 by zetato

[Lorby_SI 2,074]

1 minute ago, zetato said:

I just installed AAO on a second PC with another fresh Win11 installation and I got the same error.

Weird. I am running AAO on three different PCs and a laptop, all with Windows 11. I never had the slighest problem with that.

Could it be an AntiVirus / Windows Defender problem?

Edited May 11 by Lorby_SI

[Lorby_SI 2,074]

2 minutes ago, zetato said:

In case I runned it a first time without admin privileges, what can happen? Have I to delete some register key or something?

Admin privileges are irrelevant for general operation. They are only required when you want to use the AAO WebAPI (for example to control a StreamDeck)

[zetato 8]

1 minute ago, Lorby_SI said:

Admin privileges are irrelevant for general operation. They are only required when you want to use the AAO WebAPI (for example to control a StreamDeck)

Thanks,

I'm triyng your suggestions... I don't have a folder LWR in the AppData\Local, I unistalled Lorby AAO, deleted two folders Lorby Si and another from AppData\Local, now checking register, then I'll restart and retry the installation, maybe disabling Defender.

Will let you know.

Mauro  

[Lorby_SI 2,074]

Check the Windows Event logs again. When Windows decides to shut down a process, it usually gives a reason for that. There should be two error messages, one that looks like what you posted above, and another containing a stack trace and exception text. I would need to see the stack trace. 

A stack trace looks something like this:

Quote

Anwendung: AaoAdvancedTtsPlugin.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: System.ArgumentException
   bei System.IO.Stream.EndRead(System.IAsyncResult)
   bei System.IO.Pipes.PipeStream.EndRead(System.IAsyncResult)
   bei AaoAdvancedTtsPlugin.MainWindow.OnDataReceived(System.IAsyncResult)
   bei System.IO.Pipes.PipeStreamAsyncResult.CallUserCallbackWorker(System.Object)
   bei System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   bei System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   bei System.Threading.ThreadPoolWorkQueue.Dispatch()
   bei System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
 

 

Edited May 11 by Lorby_SI

[zetato 8]

Maybe this?

System

- Provider       [ Name] .NET Runtime

- EventID 1026       [ Qualifiers] 0

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated       [ SystemTime] 2024-05-11T19:21:48.8095715Z

EventRecordID 863

Correlation

- Execution       [ ProcessID] 4960       [ ThreadID] 0

Channel Application

Computer PC-Mauro

Security

-

EventData

Applicazione: LorbyAxisAndOhs_MSFS.exe Versione framework: v4.0.30319 Descrizione: il processo è stato terminato a causa di un'eccezione non gestita. Informazioni sull'eccezione: System.IO.FileNotFoundException in LorbyAxisAndOhs.MainWindow.WindowLoaded(System.Object, System.Windows.RoutedEventArgs) in System.Windows.EventRoute.InvokeHandlersImpl(System.Object, System.Windows.RoutedEventArgs, Boolean) in System.Windows.UIElement.RaiseEventImpl(System.Windows.DependencyObject, System.Windows.RoutedEventArgs) in System.Windows.BroadcastEventHelper.BroadcastEvent(System.Windows.DependencyObject, System.Windows.RoutedEvent) in System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(System.Object) in MS.Internal.LoadedOrUnloadedOperation.DoWork() in System.Windows.Media.MediaContext.FireLoadedPendingCallbacks() in System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks() in System.Windows.Media.MediaContext.RenderMessageHandlerCore(System.Object) in System.Windows.Media.MediaContext.RenderMessageHandler(System.Object) in System.Windows.Interop.HwndTarget.OnResize() in System.Windows.Interop.HwndTarget.HandleMessage(MS.Internal.Interop.WindowMessage, IntPtr, IntPtr) in System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) in MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) in MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) in System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) in System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) in System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) in MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) in MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr) in MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr, Int32, IntPtr, IntPtr) in MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr, IntPtr, Int32, IntPtr, IntPtr) in MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)   Mauro

[Lorby_SI 2,074]

12 minutes ago, zetato said:

Maybe this?

Yes, that is the correct one. 

This is not an application error. Something is missing from the .Net/C++ Runtime on your computer(s). "FileNotFound" in this state usually means a missing DLL.

Did you install the latest VCRedist that I linked above (2015...2022)? Make sure to install both the x86 and the x64 variant.

Edited May 11 by Lorby_SI

[zetato 8]

18 minutes ago, Lorby_SI said:

Yes, that is the correct one. 

This is not an application error. Something is missing from the .Net/C++ Runtime on your computer(s). "FileNotFound" in this state usually means a missing DLL.

Did you install the latest VCRedist that I linked above (2015...2022)? Make sure to install both the x86 and the x64 variant.

I'll try.

Ty

[zetato 8]

23 minutes ago, Lorby_SI said:

Yes, that is the correct one. 

This is not an application error. Something is missing from the .Net/C++ Runtime on your computer(s). "FileNotFound" in this state usually means a missing DLL.

Did you install the latest VCRedist that I linked above (2015...2022)? Make sure to install both the x86 and the x64 variant.

Yess!! This did the trick!

Sorry, I installed the X86 version only...

The x64 has solved!

Thank you very much!

Mauro