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Marketplace purchase failing.

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Hi, I'm trying to purchase Kennedy Space Center off the marketplace. I haven't purchased anything from it for ages. I can see a box pop up so fast I can't even make out what it is, it's probably the payment box. I remember I had this problem the last and only time I ever bought something this way, years ago. The notification box is also telling me it was cancelled.

I'm using the store version of 2020.

What I've tried so far:

Updated my credit card info.

Logged in and out of MSFS Marketplace.

Updated all the Xbox stuff, logged in and out.

Rebooted the PC.

I went to the MS support site but I've already tried everything they said in the FAQ.

Any help will be appreciated.

Jack

Jack Sawyer

Hi yah Jack - hope all is well - sorry I cant help never used MS store yet anyway

Rich Sennett

               

  • Author
13 minutes ago, Richard Sennett said:

Hi yah Jack - hope all is well - sorry I cant help never used MS store yet anyway

Thanks Richard. I’m fine, much appreciated.

Jack Sawyer

5 minutes ago, Jack_Sawyer said:

Thanks Richard. I’m fine, much appreciated.

Great to hear 🙂 

Rich Sennett

               

Well Jack, I can remember in FS2020, to make a purchase in the Marketplace I had to Login to FS2020, [ie, click on the MSFS2020 Image on my PC screen], NOT as the Administrator.

I think it was Left Click on the Mouse. Right click brings up the drop down Menu with Log in as Administrator as an option. Which you avoid.

Maybe try Left click, no Administrator.

Something to do with the payments system getting p-d off if I Right clicked. 

T45

  • Author
53 minutes ago, Treetops45 said:

Well Jack, I can remember in FS2020, to make a purchase in the Marketplace I had to Login to FS2020, [ie, click on the MSFS2020 Image on my PC screen], NOT as the Administrator.

I think it was Left Click on the Mouse. Right click brings up the drop down Menu with Log in as Administrator as an option. Which you avoid.

Maybe try Left click, no Administrator.

Something to do with the payments system getting p-d off if I Right clicked. 

T45

Thanks. I’ll try this.

Jack Sawyer

  • Author

@Treetops45

That did it! Much appreciated kind sir, thanks for helping.

Jack Sawyer

21 hours ago, Jack_Sawyer said:

@Treetops45

That did it! Much appreciated kind sir, thanks for helping.

Glad it worked Jack.

Its one of the idiosyncrasies of the Marketplace.

T45

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