Hi, can anyone help with purchases from Winwing? Maybe this can only be answered by an Australian. Three times I have attempted to purchase the Boeing MCP panel from Wingwing. And on three occasions, after about a week, they informed

me that they cannot deliver to Australia, and I should claim a refund, which they have. I finally found an Australian location that Winwing uses as a warehouse. I purchased from there, and ended up with a cancelled order again.

It appears that you have to pay import duties and postage, which I am happy to do, but I couldn't find any provisions on their website to pay extra charges. The Australian website is http://au.winwingsim.com

Is there anyone who has purchased from Winwing and received products in Australia? Could you please provide a step-by-step guide on how to do this? I really want to purchase this product.

What's frustrating is that Winwing accepts my order, knowing it's being delivered to Australia, then waits 10 days to tell me it can't process the order. If you can help, please email me at [email protected]

Regards  Paul

Edited September 10, 2025Sep 10 by paulh1

Definitely not a File Library question!  You may get more responses here.

Hi Paul,

I have bought the Left EFIS, the FCU and the MCDU all from the .au website and have had no issues at all. There was the usual shipping delay but other than that it all went smoothly.
 

I just followed the website path. I assume you have registered an account with Winwing?