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Oh Microsoft you can be so stupid at times ...

Featured Replies

  • Author
5 minutes ago, vyper883 said:

Use ALT+ENTER to put the sim into windowed mode. It will re enable the curser

Tried that in my initial attempts, didn't work unfortunately.

Extraordinary claims require extraordinary evidence. - Carl Sagan

13 hours ago, SayAgain said:

I changed my email password today and fired up MSFS 2024 and get XBOX prompted to enter my email ... but due to a long standing bug (since 2024 was released) the dialog box where I enter my email will not take keyboard input ... so I'm unable to authorize MSFS 2024 to load.

This seems to be part of a larger MS authentication issue.  Was doing something completely unrelated to flight sim which required a fresh login to my MS account and ran into the same issue.  Asks for username (email) but won't allow any keyboard input.  Tried every trick I could think of from the logical (copy/paste into field) to the ridiculous (cuss and throw things).  Nothing worked.

This is not the first time I've run into this, and yes... It's REALLY annoying!

 

Scott

Edited by tttocs

Ran into exactly this problem for MSFS 2020 a couple of months ago. I had changed my MS account password (linked to XBox account) about a month earlier with no other problems but I'd not started up the flight sim in that period so wasn't aware it had broken my game sign-in for a while.

I remembered the full screen / windowed workaround to actually be able to enter my credentials but they would no longer authenticate. Researched the problem and tried everything suggested including reinstalling all theXBox and MS Store software and so on. All the while I only had a keyboard and mouse connected.

After wasting literally the best part of a day trying to fix this I eventually had to create a new Xbox live ID which did work and has been fine since. Also in the three years prior I never had to reenter my credentials except when I explicitly logged out and that was fine too.

So IMO the problem is entirely related to changing my MS account password which then became unsynched from my Xbox account from the point of view of authenticating my credentials. The problem must lie in data on the MS servers somewhere as I even tried restoring from a system image of my PC from before the password change.

Incredibly frustrating and I know from here and elsewhere that I'm not alone, including having to create a new XBox ID. I'm using the Steam version of MSFS btw.

I've had a not dissimilar problem with signing in with my Appple account for Apple TV on an Amazon Fire TV stick since early January where it suddenly stopped remembering my credentials so I have to sign in every time. The issue was acknowledged and escalated by Apple where I actually spoke to someone on 3rd tier support who spent a lot of time collecting diagnostics etc. So far no solution but a tacit agreement that a recent software change has broken sign-in for a few people (maybe not so few). I mention this only to say that Apple at least are looking in to it. I've got nowhere trying to do the same with MS, just the usual stock answers...

  • Author

Microsoft did contact me after I submitted a ZenDesk ticket … they gave me a canned work-around response.

 I persisted with them and got them to at least pass the issue to Dev team for attempted replication.

So who knows, maybe some hope the issue will get addressed.

Extraordinary claims require extraordinary evidence. - Carl Sagan

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