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Tekheads.co.uk, Overclockers.co.uk...

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I'm about to buy some computer hardware from either of these companies, and i'm wondering are they a good companies to purchase things from?I've only reciently heard of these companies and are they found to be satisfactory, any problems with them?CheersWill

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I have used Overclockers before, but I won't be again.In August 2000 I purchased a number of components (CPU, cooler, PSU) to build a new system.2 weeks after I built the sytem it died on me. After taking the components out one by one and testing them in my other system I found that *every* part of the system (CPU, RAM. mobo, vid card, sound card, HD, CDROM) was dead.I concluded that the problem must be with the PSU, which I purchased from Overclockers.I telephoned Overclockers and the tech support people agreed that the likely culprit was the PSU. I sent the components back to be tested. If the PSU was found to be faulty then Overclockers would have to pay for replacements for all the other components which I had purchased from Dabs.A few days later I telephoned Overclockers again to see what was happening and I was told that they had not received the PSU!Luckily I had sent the package via recorded delivery so I got in touch with the Post Office and they faxed me a copy of the delivery note which included the signature of the guy at Overclockers who had signed for my parcel.I phoned them up again and told them I had proof they had received the parcel. They then told me that they had lost the PSU. How convenient, especially considering they were facing a

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Mmmm, interesting Nick. I have a friend who uses them (OC) and has ordered a fair chunk of stuff without any hassle. On his recom I've just placed an order myself for components for a new test rig. Fingers crossed ...

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Hey Will,you can check on tons of retailers here:http://www.resellerratings.com/Here is a direct link to the overclockers rating:http://www.resellerratings.com/seller1714.htmlKeep in mind that about 90% of unsatisifed customers post messages while about .5% of satisfied customers do(human nature I think).My motto is when ordering online: Hope for the best, expect the worst! :)FYII just ordered an AMD XP1700(retail) and motherboard for $157 USD last Wednesday afternoon from Egghead.com (in California) and had it at my door in Atlanta Georgia Friday afternoon!!!.........Installed and making me happy since Friday evening! :)I can't vouch for delivery to the UK, but I can tell you this is the 2nd thing I ordered from them, and I got both in 2 days for $4 shipping! One thing I can say is that when you order, it is out of their warehouse in hours and on a FedEx truck (which you can track via the link they email you). I will buy from Egghead again (much to my wife's dismay!) :-lol Regards,Steve Dra

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Cheers for info guys, but i've ordered from a "cheaper" UK company http://www.scan.co.uk which has the whole CORSAIR memory range including other things i was after.Thanks Will

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Nick....now there's a funny thing - your experience with OCuk mirrors mine exactly!!!Sent back a dead KT7A mobo - "we havn't received it". "Oh, recorded delivery? - well you better get us some proof of delivery." Post Office duly oblige with a confirmed delivery signature, followed by reasonable replacement of the goods by OCuk.I also will not purchase from them again, despite their reasonable ultimate resolution of my problem.PH.

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