Hello all,
First of all, I am quite new to these forums and sorry for the very, very long post...
I have sine 2-3 weeks a huge CTD-problem, which a can't solve...
The most time of the flight everything works fine but sometimes P3D suddenly freezes.
The only possibility to close P3D is via the Task Manager.
When P3D crashes, dxdiag.exe shows up in the ProcessHacker for some seconds.
Starting dxdiag manually shows no errors.
There is no entry in the event viewer. When P3D crashes the dxdiag process shows up for some seconds.
The video card memory is not full.
The GPU temp is around 60 - 65 °C and I have a 750 W power supply.
Even a complete clean install of Windows10 and P3D doesn't solve my problem...
I tried to locate the problem and here is the result...
1. The problem only appears after more than 3 - 3 1/2 hours inflight
2. The problem does not appear when I leave an aircraft more hours "ready for takeoff" standing on an airport
3. The problem does appear at all aircraft
4. In the AppCrashView I only get an entry "AppHangB1"
5. Starting dxdiag manually shows no errors.
6. In the dxdiag.txt I have 9 errors of EZCA.
P3D is started with Admin rights, EZCA not.
Yesterday I tried again a flight, only with EZCA, ASN, the PMDG 737 and P3Dv3.1.
No other Addon etc. was running.
Again a CTD when switching on the Dome Light.
But I don't have to do something to let P3D crash, P3D crashs even if I am doing absolutly nothing on my computer.
I even tried a flight without EZCA, that does not change anything.
Today I tried a flight with ProcessMonitor running.
P3D crashed as usual, but i have a big, very big log file.
screenshot number 1:
The APL-Entry in the registry does not exist.
The .agn-File P3D is looking for does not exist, too.
The Device-Class-key does not exist.
This sequence was repeated the whole time P3D is running.
I found out that P3D is looking for the following registry entry:
HKLM\Software\WOW6432node\Microsoft\APL
and the entry "Safe Mode".
screenshot number 2:
Another little notice:
When I am using an external view, P3D is looking for the APL-entry mentioned above.
When I am using a cockpit view,P3D is looking for this hardware-ID in the second screenshot.
I tried to find out this ID, this ID is existing on my computer, but has only one entry
properties = 1
I tried to dissolve this hardware-ID, but I came to no result...
AppCrashView screenshot:
and my dxdiag.txt:
http://www.file-upload.net/download-11308684/dxdiag.txt.html
and the full AppCrashView protocoll of the last P3D-CTD:
http://www.file-upload.net/download-11310600/AppCrashView.txt.html
All benachmarks anb stresstest are working as they should, there are no problems.
Memtest, Prime95 and 3D Mark are running without any errors.
I tried reinstalling the video driver, reinstalling directX, reinstalling Windows 10 (format C), reinstalling P3D, nothing worked for me.
And my system:
I am using P3Dv3.1 and EZCA 1.18.7 with the latest variables.ini on Windows 10 pro x64.
I7-5820K, MSI Z99X, Zotac GTX980 AMP Edition, 16GB DDR4 RAM
I am using water settings "Medium" and I am not using any migration tool.
The VAS at the time of the crash was around 2,4-2,6 GB.
There is no difference between using windowed mode or fullscreen mode
P3D is installed under C:\Lockheed Martin Prepar3D v3\
My GPU is not overclocked, my CPU is overclocked. Removing this OC'ed doesn't change anything,
I have the latest drivers for my system.
UAC and Windows Defender is disabled, i am not using any anti virus program.
In the windows event viewer is no entry.
Thank you very, very much in advance!
Kind regards
Matthias