jacobmulder

I have just downloaded via the PMDG Operations Center the latest Update for my PMDG 737 NGX for Prepar3Dv4 as was in the Notifications and now the Cockpit view both in 2D Cockpit and Virtual Cockpit are extremely distorted, and have I have always started my PMDG 737 NGX with all systems and Engines running I would like to thank PMDG for this major fault and would like information on how to overcome this prblem as ithe program is now useless to be able to fly with. I have checked various Liveries and they all have the same problem, do I now have to Uninstall my PMDG program and start again. Regards. Jacob

Hi Kyle and others. I took Kyle's advice by not digging and messing around so did not remove any left over Folders, just Uninstalled the program from the Add/Remove program in Windows and then Instlled the New Installer, I can say everything is working fine, thanks for your help. Regards, Jacob.

Ok in the drop down list there is PMDG - 737 NGX FSX this I selected and have downloaded the New Installer. Do I now Uninstall the Old version with the CD disk and the Reinstall with the downloaded New Installer is that correct Kyle, I just want to be absolutely clear that this is my correct procedure understanding. Regards, Jacob

I ahe just reinstalled 737NGX into my new computer, with the installation disk which I purchased on October 25, 2013, I used this succesfully in my old computer, the registration was succesful but now want to install more liveries for which I need the PMDG Operations Center App, this of course is missing in my version of the 737 NGX disk. where and how do I obtain the PMDG Operations Center App or does this mean I have to buy a newer version. Regards. Jacob.

Ok Kyle I misunderstood you regarding downloading the Intro manual, so thank you for step by step description, however because I have a Boxed version bought from a third party namely the Flight Sim Store here in Australia, therefore cannot find the find the order number in my account under previous orders, that appears to be a problem. Is there a procedure to have not only the boxed version of the 737 NGX, but also the boxed version of the PMDG 777-220LR/F entered into my account. Regards. Jacob.

Hi Kyle. Checked page 13 of the introduction manual that comes with the 737 NGX boxed version, and there was nothing there so I downloaded the latest introduction Manual from the PMDG website but also there, no mention of the procedure of releasing the key from the old computer. I assume we are talking about the same Introduction manual, you also mention, Then see post 2 where do I find post 2. Jacob.

Hi Kyle. By the intro manual you mean the introduction manual, could you let me know in which section as I have just read through this and I can only find in section 0.003 Copyright and License but no method of releasing the key from my old computer, or am I looking at the wrong manual. Jacob

How do I go about having the registration key re-activated for my PMDG 737 NGX program as I have purchased a new computer, the program has been used more than 3 times in my old computer. Regards. Jacob