I asked a question regarding the user name and password thing (as have several others) and we are getting no answer to the simple question: Is the two items in the E-mail you sent the user name and password required for download ar is the issue related to the server being busy?? And WHY was my previous post removed?? I was respectful in asking the question and I am still wondering why we can't get that questioned answered?? Mike B.

Hi Mike,I believe its because there are a number of posts already asking the same question. You're probably best advised to read back a few pages to find the answer to your question. :)

Mike-I removed your question because it seemed, (i'm sorry!) a bit rediculous...Of course the password/username need to be used within DAP... You'll need to read the instructions...You might also try cut/paste the link into DAP as the information is embedded...Sorry to delete your post- but it really did seem like a joke question.... ;-)

Joke question: Are you kidding me? I have seen this question asked 20 times and have yet to see it answered. I have typed in the user name and password a million times and the same result. As far as needing a password for DAP I have never had to supply one before. The question is and still is, are the two items you supplied in the email the information DAP is asking for?? (Is the order confirmation number the user name?) As far as reading all the posts is concerned perhaps you can point me to the post where the question was answered by PMDG? I saw all kinds of speculation but nothing official. What I typed in should have worked. It did not. If it is a server busy issue so be it, if it's something I'm doing wrong then please tell me what it is (and all the others that are having the same trouble). I love PMDG products but this is getting silly now.. I waited and waited and finally got the servers attention only to be turned away by the user name/password box which I pasted from the ORIGINAL and todays email. Mike B.

Mike, You are using it correctly but the server is full, best to refresh etc and try to get a slot, it's not good to click it to death (not saying you are of course). If the server is already full, you will always get that same result, not connected to down load. Sorry this is the way it is, it's hard to see this as being a good thing while it's not working for you, but it is the best way for the thousands of folks to get their downloads faster than each person geting 2k a second. [h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/betaimg.jpg

"Are you kidding me? I have seen this question asked 20 times and have yet to see it answered"Then bump it instead of starting a NEW thread.Len