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???Just wondering!!!

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I wonder the same thing, I certainly do not know myself, but I would venture to guess it's A LOT! I will not ask folks how much they make simple because it's none of my business, if this is somehow rude then oh well.This was looked at prior to release, the best option thought of was the one implemented for release, it would have worked but unforeseen software issues have plagued this distrubution. [h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/betaimg.jpg

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Ill Bet Thomas wishes he never asked this question........hope it doesnt stop him from asking other constructive question.....Like!!!!!Regards

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Thank you it was just a question and you just made so big thing about it:)!!!Well i was just wondering about a number but if they want to hide it its they choice!I didnt want to know about how much money they made who cares i was just wondering about hhow many pople is with us owning this nice bird!Cause i think there is lot of us!Unless its the server.- Ill Bet Thomas wishes he never asked this question........hope it -- doesnt stop him from asking other constructive -- question.....Like!!!!! -- Regards -No am happy that i asked the question i just seen peoples attitude it was a nice lesson and yes i ll be asking questions:)!!!Thank you PS just reached the site to download and started as well with a redicoules 13KB/sec WOW (and i have ADSL) surprising!so no no wonder why i had to wait days:)Just kiddig most probably am one of those unlucky how cant with high trasfer rate.And just got the message that internal server error:(my download stoped!HOPE YOU GUYS OUT THERE WHO DIDNT GET CLOSE TO IT THAT YOU LL SOON!FINGERS CROSSED FOR YOU GUYS!!!!!

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Well it's ok, sorry did not mean to make it a big deal Thomas, like others have said I wondered myself but they do not like personal business questions, that's all. No big deal. I hope you get the update! Seems as if many guys are getting it now. Good luck![h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/betaimg.jpg

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Thank youWell its stoped now so i dinot know what ll happen!!!We will see!

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Thomas-At PMDG we do not share any information related to sales, security, customers, etc....It's been our experience that there really is no need to share such information as it serves no general purpose except to expose informatoin that is best not shared publicly.Suffice it say that thus far sales have been relatively close to our expectations- and slightly below projections due to problems with the initial product release...The actual figure is not a number I wish to share, however!Hope that answers your question!

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"One company produces multimillion dollar aircraft capable of flying across oceans - the other produces $40 simulator addons, capable of flying you from the chair in front of your computer to the chair in front of your computer."LMAO!!! ... That one really cracked me up !!!Peter

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Well said Greg!I gotta admit I was surprised by the demand for SU2, and that lead me to be curious as to how many units they've sold.At the risk of repeating myself from other threads, I just hope PMDG learns from this drastic underestimation of demand for the SU2 update, and brings an appropriate amount of resources to bear for the next big launch. Who knows how many sales of the new product they've lost because of all the customers who were waiting for the SU2 release to purchase who are now hitting the same brick wall that the existing customers are. I only hope those people exhibit some patience and come back in a week or two to try their purchase again. I want PMDG to get all the sales they deserve so they stay around and keep making exceptional planes for a long time to come. :)

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>>>>I am just wondering how many aircraft did you sell up to now?I woudnt imagine you hade sold that much.Can i ask you guys an aprox. number???I'm sorry but that simply is not a question that you should ask. Information like that is private to PMDG themselves. I know you probably mean well, but certain things just cannot be disclosed publicly.

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Dear PMDG,I am just wondering how many aircraft did you sell up to now?I woudnt imagine you hade sold that much.Can i ask you guys an aprox number???Thank you

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Well lets just say you did put an answer here but you didnt answer my question!- At PMDG we do not share any information related to sales, -- security, customers, etc.... -Well didnt ask about security customers i was just asking an estimate number!!!!But since you dont want i accept it!I dont know why you had to do from a simple answer to make such a big thing!Just a suggestion= for the 800 release plese try to make something about the acces because it will be even more people for it so i dont realy want to know what ll happen then!!!!Since i dont realy care about the 700/600 my favourite is the 800!Hope you ll sort something out!For everybody's comfort (for you guys: wont get that much bad post,for us: better service less anger less stress.)Best regards

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Ross-I think MANY users were surprised at the demand...LOL!We were NOT surprised by the demand at all, however.... After all- we simply reviewed the customer database and did some simple math to figure out how much data we'd have to ship across the lines upon release...One of the things that has been frustrating for us during the past few days is being "armchair-admiraled" in the public forum... To read the posts here- you'd think we simply opened a hotmail account and went into business! ;-)Sometimes it seems that people forget that alot of planning and work goes into such a release- just ask our beta team...they were relatively heavily involved in much of it!When we determined the size of the udpate, reviewed the server errors that created problems during the initial release (those were shopping cart problems...) and we worked with our server host to ensure that we had the capability to send that type of data....Then we spent some time trying to decide if we should release the SU2 in phases based upon the date of purchase.Ultimately- we decided that the latent capacity of our server would not require a phased release- and we REALLY didn't want to have to manage the friction that such a phased release would ulimately create. (You KNOW we'd be second guessed for starting on 01JUL as opposed to most recent date, you know?)So you can imagine our consternation when it became apparent that the server was bogging down... After all, a number of IT and electronic distribution specialists had reviewed our system prior to the release and expressed only marginal concerns... And our own experience with data transmission led us to expect a smooth process..(Or else: Why would we proceed?)So- in spite of the conjecture we've seen- we didn't stumble into this blind... and when problems came up we put all available resources into play to resolve them.... We feel we have a solution to the software side problem- and we'll be posting more information on that in a bit...Ross: Thanks for your posts offering assistance, BTW...while we couldn't accept many of the offers from the community for many reasons- yours was certainly one that we entertained...

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Hello my dear friend ;-)Just wondering and have still not figured out - does you work for PMDG in any way considering how often you answer questions that shouldn't be answered by anyone but the staff from the PMDG team?Just wondering out of curiosity...All the best Randy,

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Apologies to the imprompteu moderators.. I guess my post was a little spicy. :) But needless to say, while I am sure we all are curious about the sales numbers of the PMDG 737, I am positive they considered the bandwidth, transmission, and overhead needed to distribute the update to all their customers. -Greg

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I do not *work* for PMDG but am involved more than the normal guy I suppose, I have donework for them and have things created on SU2 that you are using like the MCP. PMDG certainly do not have any issues with me answering question that I have knowledge about and or helping out where needed, this is not limited to me but any friends on this forum who have knowledge about things. So I am a very active beta team member who desires to help out on this forum ;) [h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/betaimg.jpg

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>Ross->One of the things that has been frustrating for us during the>past few days is being "armchair-admiraled" in the public>forum... To read the posts here- you'd think we simply opened>a hotmail account and went into business! ;-)I can imagine. I have been in similar positions in the past where everyone thinks they're an expert and repeatedly tells you so. It certainly gets hard to take after a bit. I sincerely hope my offers of assistance were not taken the wrong way ... I just saw that things weren't going as planned and wanted to offer my experience and resources as a possible quick way out of the woods.>Sometimes it seems that people forget that alot of planning>and work goes into such a release- just ask our beta>team...they were relatively heavily involved in much of it!And so far it looks like their efforts were very much worthwhile. Each day I look forward to getting home and doing another flight. :)>Ultimately- we decided that the latent capacity of our server>would not require a phased release- and we REALLY didn't want>to have to manage the friction that such a phased release>would ulimately create. (You KNOW we'd be second guessed for>starting on 01JUL as opposed to most recent date, you know?)Yeah, that's one thing I've had to learn also, from my own experiences with providing online services of any kind. Given more than a handful of customers, any service effort will drudge up at least a few people that aren't happy with your choice of methods. Can't please everyone ... so true.>So you can imagine our consternation when it became apparent>that the server was bogging down... After all, a number of IT>and electronic distribution specialists had reviewed our>system prior to the release and expressed only marginal>concerns... And our own experience with data transmission led>us to expect a smooth process..That is strange ... and a bummer. I'm sure you guys learned what you needed to learn to prevent it from happening the next time though, which is all we can expect as a customer community. :)>Ross: Thanks for your posts offering assistance, BTW...while>we couldn't accept many of the offers from the community for>many reasons- yours was certainly one that we entertained...That's nice to hear. Consider it an open-ended offer in case you run into more trouble. If we were to work together at all, it would be treated as a business relationship like any of my other clients, with the ability for me to be bound by contracts, NDAs, etc., even if no money were exchanged at all.However, judging by the many successful download reports that I'm seeing in the forums now, it looks like you've got it under control. Kudos for rising to the challenge!

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Hello Randy!OK, I don't feel there's anything strange that you answer all kind of different technical questions about the product but I do think it's a bit strange sometimes when you answer questions of a bit more "political" nature. But I guess that's up to you and PMDG and I have no problem with it, just feels abit strange sometimes.Anyways, big thanks for all help you offer here in this forum! Speaking of that, was looking for the key combination to access the new wing views but haven't found them yet...and I'm pretty confident you know exactly what buttons to press ;-)?All the best,

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Thanks alot! Just what I was looking for :-)Managed to download the update late yesterday evening CET and only had time to take a very quick look but was impressed by both the initial framrate and also the new sounds in the cockpit - very nice!! Really looking forward to give it another try when I get home today, petty that one has to be at work during daytime instead of at home playing - life truly is a #### ;-)One more quick question, have seen posts here where the filesize of the update seems to differ between some - how come is that? The file I downloaded is 71 102 746 bytes to be exact and looking at the version info for the file gives me Ver1.2 Build73 - is that the correct and most current file?Cheers,

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Yes that is the correct file name. The file is actually 67 MEGS zipped (Right click on the file and choose properties). KB shows in windows as 68,647 ZIPPED... Glad you are pleased, I am excited, I really enjoy being a part of this aircraft, this shows on the forum only because I love sharing my joy ;)See you soon! [h4]Best Wishes,Randy J. Smithhttp://www.precisionmanuals.com/images/betaimg.jpg

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OK, great! Can fully understand you're proud and excited beeing part of this great product :-)Back to work, wish I could turn the 8x acceleration time on for this day at work...sigh...;-)All the best,

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I think we have to wait until PMDG goes public. Then PMDG has to report to their shareholders annually. :-)Alex

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