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JETSET843D

Post 744X Issues

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Hi there,I am currently running Windows Vista 32 with Flight Sim X, I installed the patch and it appears to have had a detrimental effect on my 747?!Firstly the cockpit and panels are grainy in appearence, the speed tape on the PFD doesn't work and it just handles very strangely, when one attempts to engage the autopilot it creates quite a spectacular display!! The 747 just seems to spin vertically very violently and then crashes?!Has anyone had any other issues?Regards,James

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Hi James,I can confirm the same behavior after the update in Vista x64 and FSX. I uninstalled and reinstalled the entire application and am still seeing the same behavior with the violent spinning when activating the A/P.Additionally, in the Cargo variant, I still can't click on any of the buttons where the FMC, Autobrake etc are displayed in their own window in the VC.Regards,Jim Karn

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Jim / James-I've logged your issue- but at the moment we have no idea what you are experiencing. We have no other similar reports- so for now I'm left with only the assumption that something is amiss in your installation.The question becomes: "What, exactly?"Unfortunately, I can't answer this without looking at your machine...Jim Karn: Check your email for me. Since I had your full name from your post I sent you new download links for the 400/400F and I'd like you to install using those installers to tell me if your results are any different. Install the 400 first... test... then isntall the 400F... test...Let me know, please.

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The issue was with FSX. Those download links are for installation into FS9.Regards,Jim Karn

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Jim-Thats the thing with pilot training... nobody checks to see if you can actually read. ;-)Check your email now, please.

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I am experiencing similar behavior with Vista 32. No speedtape,no speed callouts, and the autothrottle does not seem to work

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Mike-Couple of questions:What is your ORDERID so that I can pull your account and work with you directly?What Anti-virus product are you using?What type of firewall/internet protection?What version of FSX? Which service updates are installed?

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Hi Robert, ORDERID is 90715 AV is McAfee SecurityCenter firewall is McAfee FSX Version is Deluxe, SP1, SP2, and then Acceleration, which apparently has both SPs.Thanks for your help with this.

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Hi Robert,I am facing the very same problems! No speed tape and as soon as I am airborne and select LNAV, VNAV and AP on, the aircraft behaves wildly - it turns around itself ans things like that.I can assure you that before this update the B747 worked OK. The update installation worked fine (I run the update as administrator). The B747 gauges I have now at the gauges folder are dated Feb. 12, 2008, version 10.061355.39.I am using Vista 32, and the AV is McAfee VirusScan Enterprise. FSX Version is Deluxe, with SP1 and SP2 (no Acceleration). My PMDG order id is 88126.I do hope we can find the culprit of this strange behavior. I will try to gather more information that may help to find a solution.Many thanks and best regardsEdmundoEDIT: I tried again and the issue is definetly with the autopilot. As soon as any mode is engaged (either LNAV/VNAV or HDG, etc.) the airplane just goes nuts (turns around wildly). Also, the speed tape does not work in any conditions; yet the ground speed indication works fine.

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Uninstalled the 744X and reinstalled using the integrated installer. The same issue is present.Using Vista Ultimate x64 SP1 on FSX with Acceleration with no anti-virus or disk checking utilities active. Installed with the "Run as administrator" option. All drivers are up-to-date and no malware is present.As others have stated, as soon as the autopilot is activated, the aircraft appears to go into slew mode at a 16X sim rate and spins in a violent nose to tail attitude. The wings remain fairly level during this brief process until the aircraft crashes.Regards,Jim Karn

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Same here, just installed the 744 fsx update, prior to install all was okay, tried to do a previous fmc co/route toga, plane didn't respond to joystick throttles, no call out speeds tape reads zero, plane lifted off by itself I clicked autopilot panel,pmdg immediately goes into superfast looping backflips, can be seen doing this in spot view.SystemAsus pk5c,Vista 64,cpu e6300 clocked to 3ghz (yea,I know)geoforce 7300gt (yea, I know)4gig ddr2 ram Microsoft fully updated, AVG7.5 disabled while pmdg update installed runas administrator..fsx acceleration sp2.Running trackir 4pro, which was installed the day previous, (this works fine)John

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Hi,It seems that all of us having problems with the 747X latest update are using Vista (either 32 or 64).Edmundo

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Hi,Indeed it does, just for the record I'm running Vista 32, FSX acceleration version, which i presume has the latest SP included and I use Windows live one care as my anti virus software.Regards,James

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Hello,I am also having the same problems described above. The aircraft worked prior to installing the patch. I am using Vista 32 Ultimate edition, have my FSX up to date with SP2. I use AVG anit-virus ver 8.0.100 I ran the update as administrator.Thank you,John

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Edmundo-Can you confirm for me the dates on the following files please?FSX/GAUGES directory: (all should be dated 09MAY08)PMDG_747400_Overhead.dllPMDG_747400_Main.dllPMDG_747400_Center.dllPMDG_747400_ACS.dllFSX/PMDG/DLLs directory: (all should be dated 09MAY08)PMDGEvents.dllPMDGOptions.dllPMDGSounds.dllIf you have dates other than these, delete the seven files- and run the installer again. It should offer to repair your installation- select repair- and then recheck the dates for me...

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Robert,Thanks for looking at this issue. It is really weird!Yes, I confirm - all the files you indicated are dated May 9, 2008 (as seen at the their respective folders by the "date modified"). Also, all the 7 files show version 10.0.61355.39, created on Feb. 16, 2008. Thanks!Edmundo

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James, Jim, John, John, and Mike:(Mike: Until you showed up- i was going to suggest that it was the result of the letter J at the beginning of the names... You blew my #1 theory!)(Edmundo: I think you may have a different problem than is being experienced by these five- please see my reply above- but also read this one just in case...)Some good news: I was able to duplicate the problem on one of my machines here.The bad news: Being able to duplicate the problem doesn't mean I know precisely what caused it- and I'm having trouble duplicating it again after attempting a solution. This doesn't mean that I have a solution- it because in theory I should be able to duplicate the problem at will- but I can't.I'm going to share a bunch of information with you guys- and I would appreciate it greatly if you could read through all of this and tell me if ANY of this information helps you to resolve the problem.BACKGROUND:===========During the FSX beta, we were busily converting the 747-400 into a native FSX add-on. This meant converting the core information management within the simulation from FSUIPC to SimConnect. Quite by accident, we discovered that in some scenarios, the TCP/IP communication between FSX/Simconnect/400X would get inturrupted and not resume. We reported this to Microsoft/ACES- and they implemented some changes to the communication protocol in order to prevent this from happening.Without getting into too much detail- we found that aggressive firewall and Anti-Viral protection could cause the communication between the 400X and FSX/Simconnect to go dead. After the fix from microsoft the problem went away.I do not think we have THAT problem- but i think we have a potentially related problem that is affecting you. My suspicion is based on the fact that in the previously mentioned scenario, the PFD and NAV display would go static because the 400X was no longer receiving position and air-data information from FSX. The engine displays would continue to operate, however since all of that data was internal to the 400X.In the case you guys are reporting (and that I was able to duplicate) the airspeed indication on the PFD remains at 30 knots, and never displays the green speed-trend vector. The standby ASI continues to display airspeed, however. Engaging the autopilot causes the airplane to "Freak Out" and begin spinning wildly about all axes.I have tested on three machines here- two Vista 32 boxes, and one XP boot sector that exists on one of the two Vista boxes. I have NOD32 antivirus installed on the XP and one Vista machine. AVG 8.0 is present on the second Vista box.On the AVG/Vista machine- I was able to duplicate the problem. I then entered AVG and excluded FSX.EXE and my /FSX directory by going into RESIDENT SHIELD and selecting MANAGE EXCLUSIONS. I then went to TOOLS/ADVANCED SETTINGS and PUP EXCEPTIONS. I entered an exception here for my /FSX/FSX.EXE.I loaded the 400X, and found the problem persisted. I then right clicked on the tray icon for AVG, (didn't shut AVG down- just closed the tray icon) and ran the sim again. No change.An hour or so later, I ran the sim once again to check something for another user- and found that the ASI Tape was working, along with the autopilot.I "un-did" the above mentioned steps- but I am thus far not able to reproduce the problem. (I'm still trying.)Here is what I would like each of you to try:1) Go into your A/V software and create an exception for the /FSX directory and the FSX.EXE file.2) Reboot your machine.3) Run the 400X and see if the problem persists.IF YOU CAN:4) assuming that #3 didn't yield success- unintstall COMPLETELY your A/V solution.5) Run the 400X and see if the problem persists.WHEN YOU ARE DONE:Come back here and report your results- and also let me know what A/V software you are using if you haven't already done so.If we can get into a scenario where we can reproduce this at will- then we'll be able to fix it... Thanks for the help and patience, gents- it is appreciated.

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Your scenerio doesn't apply to me as I'm not running any A/V software.I formatted/reinstalled Vista Ultimate x64 SP1, installed FSX Acceleration, and the PMDG 744X with the provided integrated installer.The issue remains. I've got UAC off, permissions for FSX allowing full access in it's own folder on another hard drive dedicated to FSX. Regards,Jim Karn

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Thanks for the update RobertI'll try what you have suggested tomorrow, bedtime is calling!One thing which I forgot to add; after the update had being installed. Started fsx selected 744x during the load sequence a hidden microsoft popup/under was presented asking to allow FSUIP to be trusted, this I did on a permanent basis.Maybe nothing.JohnAsus pk5cYes, I know

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Jim-Thanks- i'm still suspecting that "something" is interfering with the communication between FSX/Simconnect and the 400X. We're continuing to research.

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>(Mike: Until you showed up- i was going to suggest that it was>the result of the letter J at the beginning of the names...>You blew my #1 theory!)Me, Another J.>Without getting into too much detail- we found that aggressive>firewall and Anti-Viral protection could cause the>communication between the 400X and FSX/Simconnect to go dead. >After the fix from microsoft the problem went away.I also had this problem while I was testing some stuff out on one of the earlier betas for fixing the auto brakes. Mine did exactly the same thing. Reverting back to the original fixed things but always the beta broke it. Then another beta and it would be okay for a while and then again.I have other programs running on another PC which use SimConnect and the connection was fine and the data it was getting was being updated properly. I have however noted that at times no data comes through after a serious crash and a reboot on the FSX machine. The SimConnect simply will not connect unless a full power down and restart is done (really strange).I am not sure if the current release does the same on mine yet because my next flight is a 6 hour one and I have not had the time to start it yet. Also since then I had a complete system failure due to a BIOS update which took out one of my RAID0 drives so a complete rebuild was done so everything from scratch.I use no anti-virus at all one either machine and the firewall is set to allow all stuff bound for FSX through.John Veldthuishttp://www.virtualpilots.org/signatures/vpa475.png

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Hi,I did as you requested, steps 3 and 5 still had the problem. John L

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Robert,Because you raised the question that this problem may be related to the SimConnect I attach the contents of the SimConnect.xml in my computer.As I said before, prior to this apudate the B747X worked fine and all my FSX addons are also working fine.ThanksEdmundo-----------<?xml version="1.0" encoding="Windows-1252" ?> - SimConnectSimConnect.xmlFalse - FalseIPv4global

Silver
645004096False- FalseAutolocal

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Robert,No need to respond to my private E-mail that you requested in another topic...this is exactly the problem I'm seeing. The only symptom that hasn't been mentioned is the lack of any physical rudder movement viewed from the spot camera (the rudder petals and aircraft respond properly).I too am operating with Vista 32-bit, FSX with Acceleration. The PMDG 744-400X worked properly before the update attempt.I'll watch this topic for an answer.Thanks!Doug

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Hi RobertI don't know if this is related to the others?Every now and then when changing from a default aircraft to the 744X I have found the aircraft shows multiple engine fires...This is just a visual indication and it does not show it on the instruments etc.This effect has happend 3 times over 10 different flights. If I load the 744X from the main screen all is well. I have also had it reported to me from another online user and his system was Vista.Another strange intermittent behaviour is the aircraft while tracking along its flight plan path suddenly veers off into a turn for no apparent reason (nothing to do with WX as it was off). After recovering the aircraft manually and then setting V/L NAV again she flys ok.All was fine before the update and that is all that has changed.I checked all your suggestions above and all is correct.I believe you have all my new current system details from Ryan but just to quickly recap them,XP with all MS up-datesFSX SP1 & 2 (Correct Simconnet etc)FSInn/Copilot744X with 2 new Textures and update 2.10.0000I have no A/V Firewall or other software on my new set-up. (Yet) lolPS. I was thinking about loading the orginal back in and seeing if she behaves again but I will wait in-case you want me to try something first.RegardsSteve

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