I heard a lot of good things about Firefox, think maybe I'll give it a try on the new system. I guess I'm too old, and set in my ways, so it is really hard to go from an old familiar program and learn a new one, but I guess it's not like learning a new language. lol

Yeah it

Well as of now I can't say I'm happy with their customer service. I waited 2 days for a reply to my email which asked me to call their 800 number if I had any more questions. Well... I called this morning the minute they opened. I kept redialing the phone untill their recorded "we're not open" message finished and another recording told me that "all agents are busy and one will be with me momentarily" Well I have been sitting here for over 90 minutes listening to their terrible music selection and have yet to hear a live human voice! By calling when I did there is no way their QUE was full and my waiting time should have never been this long,I should have been one of the first ones in the QUE! So all I can safely assume they ignore their phone lines.If anyone ever orders from them be aware that there is no "fast service" after the initial sale is done. So if you have a problem good luck!

have you ever had a issue connecting to a site with that browser?

I must say I was really surprised this evening, to receive a phone call from Customer Service at Newegg . "William" appologized for my waiting time on the phone earlier today, and told me if I had anymore questions or problems to email him directly and he would reply to my emails ASAP or if I want he will phone me the same day.He told me that they received my dead CPU today, and will process the exchange in 24-48 hours unless there is a problem, in which case he will contact me. He also promised to keep me abreast of my RMA through personal emails.All I can say is Newegg just retained a customer, I was ready to swear them off, but now I'm satisfied with the personal contact and response to my complaint. Hopefully I will have my replacement $720 CPU sometime next week!

Received an email today that my replacement Retail Box with CPU and Heatsink/fan is on the way via FedEx 3day Express Saver, should have it in my hands on Thursday Jan 13.Fingers Crossed!

Once perhaps but you can always use Internet Explorer then. You don

OK! Got the CPU on Thursday, as promised. Popped that little sucker in and booted up the computer. Looks like it is working fine!Installed Win XP, updated everything except for SP2. The system looks Platinum and sounds great! Can't wait 'till I get FS9 installed! While waiting for the replacement CPU I saw the Audigy 2zs on sale at CompUSA and decided to get it and leave the other Audigy 2 in my other rig (Athlon XP 3000+ 333), I'll keep it for now.Here is what I ended up with in the new System:ASPIRE X-Navigator Case with 500W Power supply.AMD 64 4000+ CPU (Retail Box)MSI K8T NEO2-F Motherboard1Meg of G.Skill(Samsung) PC4400 Dual Chanel RAMBFG GeForce 6800GT OC Video CardFloppy Drive160 gig Maxtor 7200rpm driveAcer 19" LCD MonitorToshiba 16x DVD ROMNEC 16X Dual Layer DVD /RW driveAudigy 2zs Platinum Sound CardCambridge 5.1 speakers.Newegg did me right, after all of the anxiety (mostly caused by my own frustration) I finally got the new system running, and in a relatively short time considering that I had to return a CPU for replacement.I will continue doing business with Newegg, and will recommend them to others who are looking for components at an excellent price and very fast service. The problem I had with a the CPU was an anomaly and was taken care of fairly fast (One day turn around and 3 day shipping)!