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FS9 unable to load after Cloud9 KLAX .dll problem/Anti virus

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Hi,Like some others have experienced with Cloud9's KLAX scenery and Norton Antivirus, it "discovered" that the bglman.dll file is a "trojan", and it rendered the scenery inoperative. I tried doing a repair on the scenery, and now FS9 does a CTD upon load attempt. So, I uninstalled KLAX with the uninstall, rebooted my machine, and FS9 still crashes on loading, with no warnings/error messages. I have since excluded both FSX and FS9 from Norton's prying eyes....too little too late perhaps....Does anyone have a solution to this problem, without having to do a complete uninstall/reinstall of FS9??!!! I have so much customization involved that it would take me at least a week to get everything back to where I had it before this problem happened....I REALLY hope this problem can be fixed without doing that, and that I can reinstall Cloud9's KLAX....(I have not tried just reinstalling KLAX yet, as I am now over 2600 miles away from home, and this happened right before I had to leave to catch my flight).Thanks for any help/ideas anyone has!

Jim Blake
Captain, SWA Virtual Airlines
Real World C172 Pilot, AOPA #06034701
 sig_concordeX.jpg  Boeing777_Banner_Pilot.jpg

I don't use Norton myself, but here's what I would try...First of all uninstall Cloud9 KLAX, then go to your modules folder and delete any remaining bglman files. Then disable Norton's antivirus and install KLAX again. Finally, once all is installed you can enable the antivirus again and go into Norton's options and exclude your FS folder from virus scanning.It's also worth downloading and installing the latest version of bglman - I believe the Cloud9 site has a link to a programme that will download and install the latest version of bglman - this is especially important if you also use any FS Dream Team sceneries as they also use bglman, and you will want to have the latest version which is compatible with all sceneries.

Nick

  • Author
I don't use Norton myself, but here's what I would try...First of all uninstall Cloud9 KLAX, then go to your modules folder and delete any remaining bglman files. Then disable Norton's antivirus and install KLAX again. Finally, once all is installed you can enable the antivirus again and go into Norton's options and exclude your FS folder from virus scanning.It's also worth downloading and installing the latest version of bglman - I believe the Cloud9 site has a link to a programme that will download and install the latest version of bglman - this is especially important if you also use any FS Dream Team sceneries as they also use bglman, and you will want to have the latest version which is compatible with all sceneries.
Ok, thanks VERY MUCH! I will try those steps when I get back to my system next week...I think only the bglman.dat file remains in the modules folder, as the corresponding .dll was deleted (and this is probably/hopefully causing the FS9 loading problem). I will report back with, hopefully, good news.

Jim Blake
Captain, SWA Virtual Airlines
Real World C172 Pilot, AOPA #06034701
 sig_concordeX.jpg  Boeing777_Banner_Pilot.jpg

Ok, thanks VERY MUCH! I will try those steps when I get back to my system next week...I think only the bglman.dat file remains in the modules folder, as the corresponding .dll was deleted (and this is probably/hopefully causing the FS9 loading problem). I will report back with, hopefully, good news.
Before you reinstall, make sure to add bglman.dll to norton's list of excluded files - otherwise it will find it again.DJ

Also, make sure the latest Addon Manager is the LAST thing you install. It checks which c9 / fsdream team products are installed, then installs the necessary files.Russell.

  • Author
Also, make sure the latest Addon Manager is the LAST thing you install. It checks which c9 / fsdream team products are installed, then installs the necessary files.Russell.
Ok, thanks very much for those 2 important points, guys!JB

Jim Blake
Captain, SWA Virtual Airlines
Real World C172 Pilot, AOPA #06034701
 sig_concordeX.jpg  Boeing777_Banner_Pilot.jpg

  • Author

I Just wanted to say a big THANK YOU to you guys - I got everything working again this morning, by following your instructions - THANK YOU VERY MUCH!!!!!!!!!!!!!!!!!!Jim

Jim Blake
Captain, SWA Virtual Airlines
Real World C172 Pilot, AOPA #06034701
 sig_concordeX.jpg  Boeing777_Banner_Pilot.jpg

That's good news Jim. It's very frustrating when you spend many hours installing and tweaking an FS installation, only to come across a problem like that. It's always a relief when you find the solution :)

Nick

  • Author
That's good news Jim. It's very frustrating when you spend many hours installing and tweaking an FS installation, only to come across a problem like that. It's always a relief when you find the solution :)
Yeah, thank you again, because I have soooooo much customization in FS9 that it would take me in excess of a week of constant work to redo everything...that is not something I want to do, to say the least!Jim

Jim Blake
Captain, SWA Virtual Airlines
Real World C172 Pilot, AOPA #06034701
 sig_concordeX.jpg  Boeing777_Banner_Pilot.jpg

  • 2 weeks later...

Thanks a lot guys, this helped me as well.

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