I've sent a couple of emails regarding reactivation of my MD-11, and have not had the usual auto response.Is everything working, or should I do something else?Thanks

Try setting up a free account with gmail and see if that works.

Dougal,I spent all day yesterday trying to get an auto-response using two completely different email accounts - both of which were sending and receiving without problems. {See my post below}Having seen the number of similar problems on this forum, today I re-activated an old account not used for 4 years and - lo and behold - I immediately received an auto-response. So the only answer seems to be to keep trying different email accounts until you find one that PMDG will accept.I can understand the need for spam filters etc, but I am surprised that PMDG do not allow the email address used to purchase their products - surely a simple way of ensuring the bona fides of a support request?RegardsJohn Rooum

As I recall, the last time PMDG stopped responding to emails etc was JUST before the MD-11 launch.Here's hoping :( PS PMDG, I really would like my reactivation. I've only got a two day window of FS use.Pretty please? :(

Did you ever get a response from PDMG, i have a similar experience waiting to get a response. I am looking to get a url for an extended download purchase i made. Tried two different e-mail accounts including my yahoo.com e-mail address that I use for my PDMG account. Any expectations as to when we can expect a response.dell farnan