>BRILLIANT T-A-H :) People are so obsessed with getting the>latest plane! They have to get it THE VERY SECOND IT'S>RELEASED! :-roll SSW's sales won't be hurt if people wait a>few days/weeks ... their life would actually be easier if>people didn't rush liek it's some kind of LIMITED EDITION :(>:-roll>>The SSW plane appears to be a fine addon ... you don't need it>yesterday .... next week will be fine :)Thunderstruk,I Pre-ordered on the 18th march once again on the pre-tense of it being out a few weeks later, which is the same day they started taking pre-orders.Now this sounds childish, but I want it As soon as its out, as i pre-ordered, and this was also promised for preorders. So in shortI WANT IT NOW!!! or as SOON AS THE NEW INSTALLERS ARE READY, and im proud to say it. NOW I TELL YOU!!!!Now bring on the flames :-sword and ill have myself a BBQ. NOW I TELL YOU!!! NOW NOW NOW NOW NOW NOW !!!!:-jumpy Jason

...at least we are saving bandwidth on the SSW server by more or less discussing this topic here:-beerchug Michael

That's what i was waiting for four days and it finally happened.A simple statement about what's going on, thank you "SSW"! and this i mean for real."SSW1AdministratorRegistered: Nov 2002Location: Posts: 212 About your emails to Support and other stuff Hello,First of all I want to clear something about my nickname here My name is Dmitry Prosko and I'm leading developer in SSW. Maybe some of you met my name in such teams as Russian Flightsim Group (An-24RV for FS2000, if you can recall) and PSS. So when this all is clear let's do some flame here 1. Your emails to Support. I get about 50 emails a day about account activation and broken downloads. Please read the forum and news first! I just can't reply all emails only because I don't have a time for that. I'm sorry but I even don't read them. Please don't blame or shame me because I'm too busy and I can't even see my newborn baby, not to mention replying emails. I'm doing my best in attempts to deliver you what you have purchased, believe me. 2. Broken downloads. We have disabled A310 downloads because of server errors. I and server admin are making new software for ftp access and I have to say we are about to finish that. The problem was a bit more complex than we could imagine and neither I nor server administrator didn't expect it to happen. The only words I can say is we gonna make this all working very soon.Thank you."

That is all it takes. A simple considerate message. Thank you. I wonder if it is still on track. They said the download would be availablew within 24 hrs and that was about 20plus hrs ago.

Thanks DmitrY for the update. Don't get frustrated by a few folks with bad manners. Most of us, although frustrated by not being able to download your product, do understand that "stuff happens".Particularly for a new developer that is trying to learn the distribution methods while develping a first class product. Keep it up. I'm sure when the bugs are finally ironed out this will be a fantastic product.George Stoddard

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24hrs from when though?

Could one of you very kind people take 2 mins to help me. I am at a total loss and dont know what to do now. I ordered this on the 18th March and printed my receipts off, I have them here infront of me. Should I have been sent an activation key or download link for when it is ready to download? When I heard it had been released the other day I went to the Registered User Area but all i got was a blank screen like I still do now. So I tried to post a message on the forum but I was told that I did not have access to do so. I can log on but I cant post anything. I know that we cant download it yet but could someone please tell me how they managed to download the files or any of them when they were first released? What was the proceedure you used to do so? I arnt bothered about the wait from the company and i really want the product like everyone else on here. Should I get a refund and order again when it has been sorted out?Kind regards Richard Wheatley

In your case you could take 24Hrs from now and you will probably be safe.Patience is a virtue.RegardsRussell Jourdain (NZL007/ZK-RHJ)

Thanks for the reply. Anyone else with any ideas on what to do?I hope you are right Russell, I have been looking forward to this release for some time. Just out of interest when you click on the Registered User Page does anything come up or is it just blank for me?Thanks againRichard Wheatley

I'm sorry the sarcasm was directed at B777ER.SSW have been having trouble with their downloads and have diabled them while they sort the issue out. About 12hrs ago they put the notice on their site about being available again in 24Hrs.RegardsRussell Jourdain (NZL007/ZK-RHJ)

Without reading the Forum I ordered yesterday. Until now, NOTHING from SSW. No mail, no password, no download link!I feel cheated!!!!And I feel stupid!!!!

Don't feel cheated or stupid. As mentioned previously they are have issues with downloads and have suspended these for the moment.To access the user downloads you'll need the name ans e-mail address that you used to purchase from SWREG.RegardsRussell Jourdain (NZL007/ZK-RHJ)

Well I treid that, I don't seem to be in the Datebase...how suprising

When you purchased you did it with SWREG. They pass the registrations to SSW who update the database. Depending on the time you registered this could take 12 to 24 hrs in normal circumstances.I suspect that SSW are concentrating on getting the downloads working and so loading new users on to the db is low on the list (you can't downloand anyway)I hope this helps.RegardsRussell Jourdain (NZL007/ZK-RHJ)