Installation problem

[rdb 44]

After validating successfully during the installation process, when i click "Next" i get this ugly thing:Always got to be something :( Regards,Radek

[AdiR 27]

You have to buy legal copy of PMDG 747-400X. I think this message appears when you have illegal/cracked PMDG software. Or maybe am I wrong? I don't know because I don't use illegal FSX addons...

[rdb 44]

I do not have any illegal software...If you're guessing from the titlebar, then i'm 99% sure it's shows "747-400X" because they did not change it in the installer from the previous version.The error seem to be coming from localization (translation) module/procedures within the installer.The strange thing is i've never seen this error before when installing MD-11, 747, 747F or JS41.

[AdiR 27]

Strange... I think you should send your SHA-1 code from Aircraft.cfg file to PMDG support center.Open your Aircraft.cfg file "C:\Program Files\(FSX installation folder)\SimObjects\Airplanes\PMDG747-400\Aircraft.cfg"and try to find following section:[AFDSAuth]---BEGIN SHA1---XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX---END SHA1---You should have XXXXXXXXXXXXXXXXXXXXXX key and not an empty line. Copy this key to your clipboard, open registry editor (START -> Run -> regedit), and try to find if your SHA-1 key exists in registry.Maybe during installation process something has got corrupted.Or just send via e-mail your SHA-1 key to PMDG support.

[SteveToms 0]

I have the same issue as well.

[Mattias Nordin 23]

Getting the same error message as well!Have tried Adrian's advice, the code is there in the registry.But it isn't working.Have e-mailed support though, see what they'll say...

[SteveToms 0]

Could the problem be, my father bought me the 747X as a gift, and I bought this? Did anyone else buy the 747X with a different email or something?

[AdiR 27]

You have to buy legal copy of PMDG 747-400X. I think this message appears when you have illegal/cracked PMDG software. Or maybe am I wrong? I don't know because I don't use illegal FSX addons...

[Mattias Nordin 23]

Could the problem be, my father bought me the 747X as a gift, and I bought this? Did anyone else buy the 747X with a different email or something?

I bought the 747-400X and -8i/F with different accounts too!Maybe that could be the problem?

[Tabs 2,790]

Anyone having this issue, please contact PMDG email support with your order ID, name and email address used on the order please, thanks.

[SteveToms 0]

Anyone having this issue, please contact PMDG email support with your order ID, name and email address used on the order please, thanks.

Email sent.

[WebMaximus 372]

I'm going to buy the 747-8 model and just want to confirm if I need to use the same credit card I used to buy the 747X to avoid installation problems or am I free to use any credit card?

[Mattias Nordin 23]

Yep, the different accounts was the problem!PMDG merged my 744X account into my new e-mail address/account.Make sure you buy the -8i/F with the same email address as the 744X!Can't imagine different credit cards would pose any problems though....and Wow! Beautiful bird, and she sounds great too!

[Tabs 2,790]

You need to use the same customer account your 400X is on, do not try to purchase it with a new account that doesn't have a 400X on it or you will get this problem.

[WebMaximus 372]

Ok, thanks guys!