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Ultimate Defrag Customer Service

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I've been using Ultimate Defrag for years. I wanted to upgrade to the latest version but I couldn't find my account info. I emailed Disktrix. Waited a week. Nothing. Emailed again four days ago. Still nothing. No spam filters blocking their email. Anyone ever email them and get a response? At this point I'm ready to try another product.Brandon

I've been using Ultimate Defrag for years. I wanted to upgrade to the latest version but I couldn't find my account info. I emailed Disktrix. Waited a week. Nothing. Emailed again four days ago. Still nothing. No spam filters blocking their email. Anyone ever email them and get a response? At this point I'm ready to try another product.Brandon
I sent an email about 2 1/2 years ago...Still waiting... :(

C172P N97674
PPL SEL
Complex
High Performance

  • Author

Well I never did get a reply from them. I finally found my account info without their help. If this is their idea of customer service when I'm looking to buy from them I guess I should expect even less when I need technical support. :(

I've been using Ultimate Defrag for years. I wanted to upgrade to the latest version but I couldn't find my account info. I emailed Disktrix. Waited a week. Nothing. Emailed again four days ago. Still nothing. No spam filters blocking their email. Anyone ever email them and get a response? At this point I'm ready to try another product.Brandon
You lost your account information yet you expect Distrix to help you - why?

Gerry Howard

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