Hey guys - Don't know if I need to file a customer service order, but I wanted to advise that I am also experiencing a complete system lockup after running the -800 for 20 minutes to an hour.Specs are:Windows 7 64Q9550 @2.98GTX 2604 gigs of Ram* all of the latest drivers have been installed.Addons running @ time of lockup:UTX USAXGraphicsRCV4Please Advise.Buddy Morgan

Hi Buddy, Sorry to hear about your lock ups. Unfortunately chasing such a problem and pinpointing the cause isn't a perfect science and very rarely are two systems the same to give exact advice for you to follow. A lot of it can depend on what addons you have running, background programs, windows install, drivers etc... Here is what I do when experiencing abnormalities and trying to find the culprit to problems:Check your event logs.If logs are clean, run Task Manager and view the CPU usage and memory usage of the processes (This will also require that you run in windowed mode for the time being).Make sure all background running programs are at a minimum. If it's near your time in the lower right, it is running and should be shutoff most of the time. ie: virus scanner #1 reason for system quirks.Before setting up the sim, do a fresh reboot without running anything. Give your OS a minute or two to reach idle before loading it and do not run Internet explorer or especially Firefox prior to loading or during. (This is because even though I prefer firefox, it's process has been the culprit many times when doing troubleshooting. It can get unstable and spike the CPU usage as high as 90%).Hope this helps,

Hi Buddy, Sorry to hear about your lock ups. Unfortunately chasing such a problem and pinpointing the cause isn't a perfect science and very rarely are two systems the same to give exact advice for you to follow. A lot of it can depend on what addons you have running, background programs, windows install, drivers etc... Here is what I do when experiencing abnormalities and trying to find the culprit to problems:Check your event logs.If logs are clean, run Task Manager and view the CPU usage and memory usage of the processes (This will also require that you run in windowed mode for the time being).Make sure all background running programs are at a minimum. If it's near your time in the lower right, it is running and should be shutoff most of the time. ie: virus scanner #1 reason for system quirks.Before setting up the sim, do a fresh reboot without running anything. Give your OS a minute or two to reach idle before loading it and do not run Internet explorer or especially Firefox prior to loading or during. (This is because even though I prefer firefox, it's process has been the culprit many times when doing troubleshooting. It can get unstable and spike the CPU usage as high as 90%).Hope this helps,

Dan-Thank you so much! I've been running norton, and i run firefox prior to any flights for flight planning. I'll give it a whirl after i finish my work for the day and report back. I'm unfamiliar with how to obtain the logs, but will google around before my diagnosis. Thanks again!Buddy Morgan

Dan-Thank you so much! I've been running norton, and i run firefox prior to any flights for flight planning. I'll give it a whirl after i finish my work for the day and report back. I'm unfamiliar with how to obtain the logs, but will google around before my diagnosis. Thanks again!Buddy Morgan

Glad to help.For Windows 7, just right click on your "My Computer" icon and choose "Manage" from the drop down list.A Computer management window will open.In the left pane, collapse the arrow >, then do the same for "Windows Logs".The two you should be mainly concerned with are "Application" and "System". Just click either or and it will show the information to the right. Look for Red "!" errors. Highlight the errors and see what it has to say, then google and specific error codes.Hope this helps,

Glad to help.For Windows 7, just right click on your "My Computer" icon and choose "Manage" from the drop down list.A Computer management window will open.In the left pane, collapse the arrow >, then do the same for "Windows Logs".The two you should be mainly concerned with are "Application" and "System". Just click either or and it will show the information to the right. Look for Red "!" errors. Highlight the errors and see what it has to say, then google and specific error codes.Hope this helps,

Dan - Thanks for your help! As soon as I disabled Norton and ran off a fresh reboot. I didn't have a system lockup. Did a short flight from CLE to DCA in the blizzard and things went smoothly, no lock ups and good frames. I'll do a LAX to LGA flight sometime this week and report back. Thanks again!Buddy Morgan

I am running Norton 2009, which is a major improvement over their earlier NAVs. I cannot detect any performance hit from it.