Dear Sir / Madam,Can anyone help me with the installation of PMDG 747-8i?Everytime I tried to install the 747-8, a dialogue appeared "Localization failure, contact PMDG for code". I've sent email to PMDG over a month since I've purchase the software, but zero reply form PMDG.I think PMDG should at least give me a reply. I cannot contact them by phone, by email.... and I really felt disappointed!!I'm sure I won't buy PMDG product any more.Anyway, I've paid the money this time, and really wanted to use it. Would any generous guy can help me?Cheers,A hurry guy, Johnson

Dear Sir / Madam,Can anyone help me with the installation of PMDG 747-8i?Everytime I tried to install the 747-8, a dialogue appeared "Localization failure, contact PMDG for code". I've sent email to PMDG over a month since I've purchase the software, but zero reply form PMDG.I think PMDG should at least give me a reply. I cannot contact them by phone, by email.... and I really felt disappointed!!I'm sure I won't buy PMDG product any more.Anyway, I've paid the money this time, and really wanted to use it. Would any generous guy can help me?Cheers,A hurry guy, Johnson

I also had trouble but caused by validation refusing to accept my email address and password.I did the password etc. again and waited for the confirmation message from PMDG - the validation then accepted ok and it installed fine.Not really your problem but may help.Patrick

You need to sign your name to your posts as written in the forum rules. How do you expect anyone to help you when we have no idea who you are?Have you submitted a support ticket? We no longer do email support and the ticket system should work no matter what now.http://support.precisionmanuals.com

You need to sign your name to your posts as written in the forum rules. How do you expect anyone to help you when we have no idea who you are?Have you submitted a support ticket? We no longer do email support and the ticket system should work no matter what now.http://support.precisionmanuals.com

Hi Rian,I've already signed my name at the end of my message. (or am I missed any procedure?)Actually, I don't really understand what do you meant "Have you submitted a support ticket?.......what now."Can you explain a little bit more?Patrick, thanks for your reply. For a long time without any opinion, your reply delighted me so much.Thanks,Johnson

Full names Johnson. Go to the pmdg web site and look for their on-line support. This is new last week, no more email support. There is plenty of info on this at the site.

I gave you the link to go to to submit a ticket right there..."Johnson" tells me absolutely nothing, there are hundreds of customers in our database with that name. (as both a first and last)

Hi There!I seem to have the same problem as Johnson, I just bought the program today and have problem installing the product.EM: Install Localization Failure. Please contact PMDG Support with Code: 0127ED9Product Name: PMDG 747-8i for PMDG 747-400XName: William ChingCountry: MalaysiaEmail: [email protected] your help on this.Thank you--William

William, please go to the support web portal and start a ticket: http://forums1.avsim.net/index.php?showtopic=277449