Bought Combo Dec/08; got update in March/09. Uninstalled as required. Went to re-install after replacing mobo and PS and HDD and received error on validation: Error number: 0x800C0005. Correct email, order # and password entered. (Probably because of the new HDD???? maybe???)Using Win7/64 with UAC off and running as Admin. Problem #2:Tried to submit support ticket and my normal login did not work; didn't recognize my email address. Then tried to re-register and kept on getting a msg to re-enter the anti-bot string.In summary, my normal login to the main PMDG site works... However, when I go to the support tab to submit a ticket it won't recognize me and it won't let me register.I'll be out of town for a week or to so I won't be able to respond to any questions. In the meantime, thanks for your anticipated assistance!!42

I'm amazed you expect help without so much as a name. Geeze.

I cannot look up a customer named "42" - cmon, seriously? There's a reason we require you to sign your real name to your posts here. Do not expect any support until you do.

Not Douglas Adams is it ???John Ellison