August 13, 201114 yr I submitted a ticket last night regarding the 737NGX. I built a new machine and finally got everything running last night. Tried to reinstall the NGX with the same Serial Number and I get an Error: Activation library initialization failed. Anyone know what the next step is to get going?
August 13, 201114 yr You might log in to the support portal & check for a response. I've read from other users that you don't necessarily get a notification email when they respond. Kenneth Weir My Saitek yoke mod i7 2600k @ 4.7 8GB Gskill CAS7 2x GTX580 SLI Surround + GT520 Accessory Win7x64
August 13, 201114 yr Commercial Member Nameless- please sign your posts in the forum as is required. Yes- support runs 7 days a week. Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
August 13, 201114 yr Author Sorry Robert. My name is Justin Soltau and I have a support ticket open for a Re-Download. I built a new system and am ready to fly!
August 13, 201114 yr Commercial Member Justin,There is a large backlog of tickets right now - it'll be answered in the order in which it came in. I'm sorry but I can't just jump you to the front of the line. I'll get to it before the end of the night here. Thanks. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
August 14, 201114 yr Author Ryan, I completely understand. Thanks so much for your hard work and I really appreciate the forum activity from the PMDG team.
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