January 2, 201214 yr Since I bought my 737NGX I trying to have support from PMDG website: I can't do login because I always receive the same message: username or password is wrong. I'm sure I using the correct email, username and password. Even so, I did another registration with another email, and got same problem; When I installed the plane it didn't asked me serial numbers, so when I load the plane into the FSX all panels are black... Someone can help me, my e-mail is [email protected]
January 2, 201214 yr If it didn't ask for the code then it sounds like the licensing service is not running. Are you using any or of game/performance booster program?It could also have been antivirus getting in the way. Kenneth Weir My Saitek yoke mod i7 2600k @ 4.7 8GB Gskill CAS7 2x GTX580 SLI Surround + GT520 Accessory Win7x64
January 2, 201214 yr Author If it didn't ask for the code then it sounds like the licensing service is not running. Are you using any or of game/performance booster program?It could also have been antivirus getting in the way.No, I didn't, the FSX was just installed in the notebook..Antivirus? Sorry, I don't know how it works, but I work with IT and it doesn't make sence for me. If the service fails ok, but at least the window should open!Even so it didn't work... Edited January 2, 201214 yr by Alessander Ruscigno
January 3, 201214 yr Security software has been known to cause issues similar to this one if left running during the installation Kenneth Weir My Saitek yoke mod i7 2600k @ 4.7 8GB Gskill CAS7 2x GTX580 SLI Surround + GT520 Accessory Win7x64
January 3, 201214 yr I would send in a ticket on the support portal. They'll get you figured. Thanks!Nick CrateChief Executive OfficerFedEx Virtual Air Cargo
Create an account or sign in to comment