February 26, 201214 yr I have changed my email address on your sites suport page. On receiving the "email address verification" email, I click on the link and am sent to your suport page which states: "your email account could not be verified". Please help me get back into your suport system as I purchased the 747-400X on Friday but am unable to activate it.Regards,David A Gubertuser name: n77737 David A Gubert
February 26, 201214 yr While you are waiting, try flushing the cache and temporary files for your browser if you haven't already. The support portal and the ecommerce systems have separate log-in, try the old. Dan Downs KCRP
February 26, 201214 yr Author Tried it but I still get the message that my email address has not been verified.Dave David A Gubert
February 28, 201214 yr Author Does anyone know how I can get a message tp PMDG? Still unable to get logged onto their suport page.David A Gubert David A Gubert
February 28, 201214 yr One option is to set up a gmail account & reregister with it on the support site. Not the best fix, but it'd work.Edit: stupid iphone Edited February 28, 201214 yr by MrKen Kenneth Weir My Saitek yoke mod i7 2600k @ 4.7 8GB Gskill CAS7 2x GTX580 SLI Surround + GT520 Accessory Win7x64
February 28, 201214 yr Author Thanks for the suggestion. I set up another gmail account and reregistered for PMDG suport and started a ticket.Dave David A Gubert
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