April 15, 201214 yr Ryan: first many thanks for your help with my account. I appreciate your quick response. Second, my PMDG 737NGX is running perfectly with one exception. My HGS swings into and out of position without a problem, but the screen is not populated with anything at all. NO symbols ever, no lines,no nothing I believe, but cannot be certain that I have done all required in setting the HGS up correctly. Is there some control separate from the HGS input device for 'connecting' the device. I have Cleared and re-Cleared to no avail. Am I missing a dll or exe or is it just finger trouble. KInd regards, Ian McPhail
April 15, 201214 yr 1: look at the HGS panel behind the radios on the pedestal & make sure the CLR button is not illuminated. That will clear the display if it is. 2: there's a brightness knob on the combiner mount, near the hinge latch. Try turning it to make sure it isn't just too dim. 3: if neither of those fixes it then you have a problem in a file called "dll.xml" Register at http://support.precisionmanuals.com and open a support ticket. Attach that file to the ticket and explain your problem. They'll fix the file & send you a modified dll.xml to replace the file on your computer. Kenneth Weir My Saitek yoke mod i7 2600k @ 4.7 8GB Gskill CAS7 2x GTX580 SLI Surround + GT520 Accessory Win7x64
April 15, 201214 yr Commercial Member It's the dll.xml problem - submit a ticket with the file attached. Ryan MaziarzFor fastest support, please submit a ticket at http://support.precisionmanuals.com
April 15, 201214 yr Author I can only apologise. I even mentioned where I thought the problem might be but I yelled before I looked. Fortunately before redownloading and re-installing I had made a backup of the Appdata\Roaming folder. The entry after the reinstall was incomplete, so I dragged and dropped the entry from the saved dll into the new dll and all seems to be well. Now I have to learn how to use the b....y device. KInd regards, Ian McPhail
April 15, 201214 yr I can only apologise. I even mentioned where I thought the problem might be but I yelled before I looked. Fortunately before redownloading and re-installing I had made a backup of the Appdata\Roaming folder. The entry after the reinstall was incomplete, so I dragged and dropped the entry from the saved dll into the new dll and all seems to be well. Now I have to learn how to use the b....y device. dont worry i was in the same boat last week just like you had a back up of everything I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card, RM850 power supply Peter kelberg
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