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Uninstall Problems

Featured Replies

Hi, Im getting this error every time i try to uninstall my 737-800NGX and 600-700 expansion..

 

 

Error Code: -5005 : 0x80070002

Error Information:

>Kernel\KernelMedia.cpp (95)

>SetupNew\setup.cpp (817)

PAPP:PMDG 737 6700 NGX RTM

PVENDOR:PMDG Simulations, LLC. (http://www.precisionmanuals.com)

PGUID:C7EE862A-D83D-4A9F-B746-CBDE39BD7001

$18.0.329

@Windows 7 / Server 2008 R2 Service Pack 1 (7601)

IE Version: 9.0.8112.16421

 

it says that a program is running but even after i restart my computer it still say that if you guys can help that be great...

I take it you tried using the control panel add/remove option as well?

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

try restarting in safemode using the F8 key and try again.

As Peter says, run add/remove programs.

The 600/700 needs to be uninstalled before the 800/900

Jude Bradley
Beech Baron: Uh, Tower, verify you want me to taxi in front of the 747?
ATC: Yeah, it's OK. He's not hungry.

X-Plane 12 and MSFS2020  🙂

System specs: Windows 11  Pro 64-bit, Ubuntu Linux 20.04 i7-13700KF  Gigabyte Z790 RTX-4060-Ti , 32GB RAM  1X 2TB M2 for X-Plane 12,  1x256GB SSD for OS. 1TB drive MSFS2020

  • Author

Yes imused the control panel add/remove and I used the safe mode procedure and tried to uninstall the 800 b4 the 6/700 and still same error

Have you tried downloading ccleaner.exe to clean out the registry?

Backup before you make changes.

Jude Bradley
Beech Baron: Uh, Tower, verify you want me to taxi in front of the 747?
ATC: Yeah, it's OK. He's not hungry.

X-Plane 12 and MSFS2020  🙂

System specs: Windows 11  Pro 64-bit, Ubuntu Linux 20.04 i7-13700KF  Gigabyte Z790 RTX-4060-Ti , 32GB RAM  1X 2TB M2 for X-Plane 12,  1x256GB SSD for OS. 1TB drive MSFS2020

  • Author

Jst before i do what is suppose that registry cleaner suppose to do?

  • 1 month later...

hello mate i had the same problem i did so i fix so you need the go to pmdg livery manager and rigth clik open run adminostor and select left side 800 ngx and click bottom remove selected livery do it all of them like that ok :rolleyes:

 

becouse still pmdg see in side have airplne and dosent remove :)

Edited by Chase
Removed email addy

You may want to make a support ticket here http://support.precisionmanuals.com/Main/Default.aspx

 

Also first and last name is required in this forum.

Sincerely,

Chase 

 

My 2017 Build: Liquid Cooled i7 7700K CPU idle @ 4.2GHz | MSI GTX 1080 Gaming X 8G | 16GB's DDR4 4000 RAM | ASUS 27" 144hz Gaming Monitor | MSI Z270 M7 Motherboard  | Windows 10 | Samsung 960 EVO M.2 500GB SSD

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