Activation Code Needed

[Ed Callan 0]

Hello all,

  I just got a new computer.....during install a window popped up asking for an activation code....I entered every code/number on my purchase receipt but none were accepted....do I have to contact pmdg and file a ticket?.....If so can I get an address for that......thanx in advance

 

EC

[Magellan 33]

Hello Mr. Callan,

http://support.precisionmanuals.com/Main/Default.aspx is the link to PMDG support. They're usually quite quick to respond from my experience.

[Jude Bradley 659]

What add-on are you installing? or are you installing FSX?

[Ed Callan 0]

B737 NGX 800/900 and it was being installed on FSX

 

EC

Thanx to appleair and jude

[SimonC 116]

Your license (activation code) is located little bit down in the email, looking something like this:

 

NGX Base Package: NGX8...

[Ed Callan 0]

Simon,

 

  only thing there is a SKU number....is that it?

 

EC

[Lukas_Mathijsen 41]

Simon,

 

  only thing there is a SKU number....is that it?

 

EC

Look further down.

[Ed Callan 0]

Ok,

    I printed out my receipt but the only thing below SKU is a line that reads

 

                           Check the status of your order >>>

 

    Nothing else got printed...This is all I have

 

EC

[Chaos81 110]

Ed,

 

Did you buy the product from the PMDG website or somewhere else? If it was directly from PMDG, try logging in to your account, then going to view previous orders, clicking on the order number for the NGX, and the license code should be at the bottom.

[Ed Callan 0]

Chaos81,

 

    You da man ...... that worked ...... thank you very much

 

EC