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fsx bsod error

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hi just built new pc, specs  cpu i5-4670k 3.4  gpu 770 ram 8g 16000 mobo asus z77 when running fsx after about 10 minutes I get a bsod I have posted a screenshot hope someone can give advice.

 

 

 

      thanks jim

post-124671-0-44359400-1389914758.png

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

BSODs after initial starts are hard to pin down. A good place to start is in the Hardware section of AVSIM. First, check all your hardware drivers and make sure they are up to date. Look at Device Manager and check for error or info messages. Is your new system also WIN7 64 bit?

 

Use Process Explorer (Google the name if you don't have it) which gives you details for everything running on you system. Especially check the VAS memory space for FSX. Many CTDs occur when the VAS space exceeds 3Gbytes. Some crashes result in the BSOD depending on the module our handle call that tips the scale.

 

It's unlikely that your video system is the problem but Process Explorer gives you info on the video system also.

 

What were you doing in FSX at the time of the failure? Some addons misbehave and can be ruled out by unloading them and rerunning the scenario that resulted in the failure. Your system specs look good and should run FSX without a problem. Are you OCing the system? The ASUS Z77 is a good chip set.

 

This should give you a start. You'll have best luck if you can replicate the problem consistently.

 

Good luck,

Rick Bertz

Error 0x000000124 typically indicates that you Vcore is to low for the CPU frequency you are running!

You system is not stable!

either increase your Vcore in the BIOS by 0.01v or lower your CPU frequency by the smallest increment you can.

 

If you are going down the road of increasing the Vcore you need to exercise caution because you CPU temp will also increase. You need to run stability and temperature test after every Vcore increase. I recommend OCCT 4.4.0

 

If you have had your system OCed for sometime and have changed nothing this may be a sign that you CPU has started down the degradation road. In that case reduce you CPU OC by the smallest increment possible and Stability test. it test passes your good. If not reduce again and test again until is stable. 

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  • Author

 

Re: Bsod after new build

 

hi ran memtest on both modules for 11 passes no errors

then ran prime95,after 15mins pc crashed it was not prime95 that stopped the test the pc just crashed, re-booted wiht message; a problem has been detected and windows has been shutdown to prevent damage a clock interrupt was not received on a secondary processor within the allocated time interval.

then it goes on to say check hardware and software has been installed correctly.

here is the last two minidump errors.Dump File : 011614-5709-01.dmp

Crash Time : 16/01/2014 21:11:12

Bug Check String :

Bug Check Code : 0x00000124

Parameter 1 : 00000000`00000000

Parameter 2 : fffffa80`0915c028

Parameter 3 : 00000000`bf800000

Parameter 4 : 00000000`00000124

Caused By Driver : hal.dll

Caused By Address : hal.dll+12a3b

File Description : Hardware Abstraction Layer DLL

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)

Processor : x64

Crash Address : ntoskrnl.exe+75bc0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\Minidump\011614-5709-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7601

Dump File Size : 292,936

Dump File Time : 16/01/2014 21:12:15

 

last night

 

Dump File : 011814-5662-01.dmp

Crash Time : 18/01/2014 21:47:15

Bug Check String :

Bug Check Code : 0x00000101

Parameter 1 : 00000000`00000031

Parameter 2 : 00000000`00000000

Parameter 3 : fffff880`03165180

Parameter 4 : 00000000`00000002

Caused By Driver : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+75bc0

File Description : NT Kernel & System

Product Name : Microsoft® Windows® Operating System

Company : Microsoft Corporation

File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532)

Processor : x64

Crash Address : ntoskrnl.exe+75bc0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\Windows\MiniDump\011814-5662-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 7601

Dump File Size : 292,560

Dump File Time : 18/01/2014 22:46:58

 

just ran prime95 in safe mode for 24 hours with no errors, does this mean it's a software or driver issue, could do a complete reinstall to see if this resolves the problem

 

Thanks,jim

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

Hmmm! Me thinks Prime95 did cause the crash as a BCC Code 124 typically indicated that the vCore is to low for the Clock you are running on your CPU!

 

I would go download OCCT 4.4.0 and just not use Prime95. I don't think that stress test is suitable for you CPU.

Also download HWmonitor to monitor your temperature will you are running those stress test!

 

Nick Needham covers this stuff in great detail in his Haswell Overclocking Thread on Simforums.

I would direct you there.

 

When you run you System in Safemode I believe the default clock is applied to your CPU that's why Prime95 Ran for 24 hours. That really doesn't tell you anything.

 

First thing you should do is go into your motherboard Bios and load optimized defaults.

If you have an OC profile you are working on you might want to say it first.

 

Open your case an remove all of the ram Modules but one. Make sure the one in in the correct slot.

(check you Motherboard manual). Run memtest from at Bootable sourse. Repeat for all RAM Modules.

If they all pass then your memory is good.

 

Put all the RAM back and Run OCCT CPU test for 1 hour. Then Run OCCT LInkpack for 1 hour with AVX enabled. Keep an eye on HWmonitor Temps while the test are running. infact under the On and Off button in the OCCT GUI there is a button with a wand on it. Click on it and set each core to stop the test at say 90C especially with AVX load enabled.

 

If you system passes these test with optimized defaults loaded in the motherboard BIOS then you system is working fine and you may proceed to Overclock it from there.

 

I'm my experience if you are overclocking a system BCC 124 and 101 typically mean you need to increase the vCore. I am no expert but I have some experience tuning an OC with a lot of success. Check your system under optimized defaults and then if all is OK work your way up with the OC. I would suggest that you ditch Prime95 in favour of OCCT 4.4.0 (its Freeware)

 

Maybe someone else knows better here but again check out NickN Haswell OC'ing guide on Simforums.com

 

Edit:as well as setting you BIOS to Optimized defaults, Set you memory to the XMP profile. That's the only bios change I would make when checking to see the system is problem free!

  • Author

Thank you for the advice, already done the memtest and there was no errors. I did not setup my overclock up as I have no experience with over clocking I got a motherboard bundle and the overclock was supposed to have been tested for 24 hours, before being delivered to me I will follow your instructions and report Back tomorrow.

 

Thank you, jim

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

OK, So now that I know that the system is overclocked and that you had a system builder do it for you. You should proceed with caution!

Do you know how to save a profile in your Motherboard BIOS?

If so make sure you have that system Builder Overclock saved so if you then load the system optimized defaults

you will be able to load up that system builder's 24 hour clock profile later.

I would say that if your system in the running with optimized defaults passes the OCCT 4.4.0 linkpack test

with AVX enabled that is a sure sign the OC provided by the system builder is NOT stable!

So again make sure you have HWmonitor running while the stability test is going to keep an eye on your temps.

And as I said you can setup OCCT to stop the test if the temp exceed a certain point.

Don't worry about that to much. At Optimized defaults there should be no Temp issues

its just a precaution. If you system passes this test then essentially it is sound.

 

It will be your system builder OC that is at fault and you should return the system to them to put it right!

  • Author

ran the two occ tests with no errors reported, highest temp with avx enabled was 67, as you said the overclock was not stable, I will contact the manufacturer tomorrow to let him know his overclock was not setup properly even though it was tested for 24 hours I don't want to take the mobo out to return don't know if he can advise me over the phone how to make adjustments I would like my pc overclocked. do you know of any easy understanding tutorials for overclocking.

 

I will run fsx and hopefully not get any bsod if I do would this probably be down to corrupt drivers or software.

 

thank you for helping me out I spent a few days trying to figure out what the problem was, looking forward to doing some fsx flying.

 

 

        jim

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

Glad your system is working correctly. I believe that with AVX active in the Linkpack that 67c  at default clock indicates that your cooling solution is OK!

 

 

 


don't want to take the mobo out to return

 

I am perplexed that you would be returning just the mother board for the system builder to redo your OC!

Every component in your system is going to effect your OC profile stability. If you OC a system and it runs stable 24/7 and then say you switch your power supply for another one just that change can destabilize the OC.

 

We directed you to use Prime95 for stability testing on your system? Was it the system builder?

What kind of CPU cooler do you have in there?

 

If you are going to run FSX under the optimized defaults Profile in the Bios (as I said before do set the memory to XMP, that should not cause a problem for you and you need it for optimal performance) and you have already passed the OCCT CPU and OCCT linkpack with AVX you are not going to have any BSODS.

 

As far simple OC tutorial go, I think you need to invest the time in studying NickN's guide on Simforms.com.

It is written for the i7 4770 and the GTX780 but Overclocking protocol and procedures outlined will apply just as well to your system.

 

One other thing!

 

Now that you system has been properly stability tested at Optimized Defaults using OCCT make sure that you go back into the Bios and reload the system builders OC profile that I told you to save and run the tests again to see it the system passes.

Again keep a close eye on the temp when you are running linkpack with AVX activated.

The AVX code will really drive your CPU temp up so you need to be ready to stop the test by clicking the off button just in case the automatic stop test fails.

 

Once you start that test you will first see the CPU usage go to 100% followed buy the memory gradually going to about 100% (the graph is at about a 45 degree angle) then you will see your temp really go up quickly once the AVX code is applied.

 

Watch your temps very closely and be ready to stop the test if they are heading to 90C

you don't stop the test and you temps level off below 90C you can relax a bit! you will notice that the temps will drop again after a few mins and then in a shorter interval go back up again. each time  they go back up again they are likely to get a bit higher than before (1 or 2 degrees) if you are any where near 90c be ready with that stop button and site through the test for the whole hour. I know its a pain but you need to be vigilant with that test when there is an OC profile active. And now surfing the web of moving the mouse pointer around to much or any programs running in the background.

  • Author

I purchased a motherboard bundle that also included the ram,cpu and cpu cooler ,the builder overclocked and then tested then the bundle was then sent to my and I finished of the build psu corsair, hdd,ssd etc. no wonder the overclock isn't stable, will do the test with the overclock tonight and report

Cpu cooler is the be quiet dark advanced

 

Jim

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

  • Author

done test lasted 1min 19secs and that was including the 1min idle at the beginning  temp shot up so fast I didn't have time to hit the stop button luckily I had set occ to stop at 85.

post-124671-0-09118900-1390418966.jpg

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

Look like you hit 95C. Don't worry you CPU can handle that. That said don't try it again!

The OC profile the system builder put together for you is garbage!

A stable and safe Overclock should be able to complete 1 hour on that test with

CPU at worst going up to 92C.

 

Who built that system for you?

I would not send the system back to them because they clearly either don't really know what they

are doing or they don't care! My knowledge is limited but I can tell you they have screwed that OC up

and they should know a lot better if they are selling that service.

 

It is hard for me to advise you any further because my system is a i7 4770k and I am sure there are

going to be some minor differences with that and your haswell.

 

Did you mount the CPU Heatsink yourself? If so what kind of TIM did you use? 

Using Coollaboritories Liquid Pro will go a long way toward improving your cooling solution!

You may also consider Deliding the CPU and replacing the Intel TIM between the CPU die and CPU cap with Liquid pro also for a big cooling improvement.

 

The Vcore must be really high in that OC profile? What are you overclocking too and what is the Vcore?

  • Author

Scan computers in Bolton built the mobo bundle, cpu vcore is 1.32.

Waiting on a email from scan with some new settings.

 

Jim

thank you,Jim

MSI A520M-A PRO,AMD Ryzen 7 5700X3D 8 Core, 16 Threads 4.1Ghz,Arctic Freezer 36 ARGB Black Edition CPU Cooler,MSI VENTUS 2X Nvidia RTX 4070 12GB Graphics Card,Corsair 32GB Vengeance LPX (2x16GB) 3200Mhz DDR4 Memory,Gigabyte UD750GM 750W Gold Rated Modular PSU,Kingston NV3 2TB NVME M.2 GEN 4 SSD.

I am getting into speculation now but at that Core Voltage I really don't think you should be getting the temperature needing north like that. I would hazard a guess that there is a cooler mounting issue going on there too. It would be good if someone else more knowledgeable than me could tune in and give you some i5-4670k

specific advise.

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