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Need to redownload purchased product

Featured Replies

In deleting the planes without winglets (never us them), I took off the entire PMDG 737 NGX.  Probably not the smartest move, just trying to save some space on my computer.   Anyway to my question, how do I reinstall PMDG?

Going in your ngx exe and using the repair  option will solve your issue,  unless if you  deleted  it  than you need to purchase   the extended download purchase.

I7-8700k,Corsair h1101 cooler ,Asus Strix Gaming Intel Z370 S11 motherboard, Corsair 32gb ramDD4,, gtx 1080ti Card,  RM850 power supply

 

Peter kelberg

  • Author

I purchased the extended download purchase.  Tried to reinstall PMDG 737 and I get this error, "The setup has detected that no version of pmdg 737 8900 NGX is installed.  This update requires that a previous version of the application be installed."  Where do I go from here?

  • Commercial Member

 

 


Where do I go from here?

 

You need to install the 800/900 first, and then you can install the 600/700.

Kyle Rodgers

  • Author

I was trying to install the 800/900.  I haven't even touched the 600/700.

  • Commercial Member

I was trying to install the 800/900.  I haven't even touched the 600/700.

 

There should be a knowledge article on this issue over at Support.PrecisionManuals.com (can't link to it because my office firewall doesn't agree with PMDG's site for some reasons).

 

Have a look there.

Kyle Rodgers

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