November 8, 201411 yr Hi, I have, PMDG 777-200LR/F Base Package for FSX and PMDG 777-300ER Expansion Package for FSX But I didn't download on pmdg website. I'm getting a not "This URL has expired" Can you help me for this problem ?
November 8, 201411 yr Commercial Member Please submit a Support Ticket via the PMDG Support Portal and we will be happy to look into your issue. Paul Gollnick Manager Customer/Technical Support Precision Manuals Development Group www.precisionmanuals.com
November 8, 201411 yr http://www.precisionmanuals.com/ProductCart/pc/viewPrd.asp?idproduct=100&idcategory=10
November 13, 201411 yr I Too have this problem but pmdg wont do anything because they don't even reply to your emails
November 14, 201411 yr I Too have this problem but pmdg wont do anything because they don't even reply to your emails Why would you email them? PMDG does not do product support by email. As far as I know, they never have. Go to the main PMDG web site, click on the button marked "Support", then select "Product Support", which will take you to a page which clear instructions on how to fill out and submit a product support ticket. Jim BarrettLicensed Airframe & Powerplant Mechanic, Avionics, Electrical & Air Data Systems Specialist. Qualified on: Falcon 900, CRJ-200, Dornier 328-100, Hawker 850XP and 1000, Lear 35, 45, 55 and 60, Gulfstream IV and 550, Embraer 135, Beech Premiere and 400A, MD-80.
November 14, 201411 yr Commercial Member I Too have this problem but pmdg wont do anything because they don't even reply to your emails As Jim mentioned, there is no support email address. It is all managed via a ticket tracking system, here: http://support.precisionmanuals.com/Main/Default.aspx Kyle Rodgers
November 14, 201411 yr I Too have this problem but pmdg wont do anything because they don't even reply to your emails Support by email was stopped in 2010, if I remember correctly. The ticket system they use now is a lot more efficient, and a lot easier to follow up. Both for them and the user. Name available upon request
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