Hopefully someone can help.

 

I've had to uninstall my 737.  Went into my account today and can't find it in previous orders.  I need the link to download it.

 

Cheers,

 

Jason Maley

The link expires after a few days and is no longer available.  You can go to the extended download service and pay $4.95 for it.  Once you have the installer make sure to back it up somewhere safe and you'll have it when you need it.

The issue was my order wasn't listed. I have since found it under an older email account.

 

Problem is I purchased the eds for the ngx on my newer account.

 

Any chance my accounts can be merged?

Send a support ticket with all the info you have and they might be able to help you.  Go to this page and register/login:

 

http://support.precisionmanuals.com/Main/Default.aspx

Yeah, did this already. Waiting.

Although they do work multiple time zones, I would allow them reasonable time to catch up with post-holiday workload during normal duty hours (US).

Their website says current support status is "normal" so I assume the level of support isn't diminished.

 

Kyle.....I've just seen the info on my ticket.

 

Legend mate, cheers bud.

 

Jas