February 23, 201610 yr Hello Since last week I have a huge problem that makes me crazy.When I load into the scenario and I'm in the cockpit, after a short period of time P3D crashes. Then there appears the message P3D stopped working... . I did not install any addons etc. It happenend from one day to the other. Can anyone help me? EventViewer Entry: Faulting application name: Prepar3D.exe, version: 3.1.2.15831, time stamp: 0x5672b60a Faulting module name: ntdll.dll, version: 10.0.10586.103, time stamp: 0x56a853dc Exception code: 0xc0000374 Fault offset: 0x000dc759 Faulting process id: 0x2664 Faulting application start time: 0x01d16e6145f7a5d6 Faulting application path: Z:\P3D V3.1\Prepar3D.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: b22148f1-57ff-474b-8900-669ef0567b62 Faulting package full name: Faulting package-relative application ID: My System: i7 4790k (OC at 4.7), 16GB RAM, 1 SSD (P3D only), 1 SSD (System), 2 HDD, GTX980Ti, Kraken X61 Watercooler for CPU Wish you all a nice evening swissa340
February 23, 201610 yr Commercial Member ntdll.dll is a library called by virtually every program running on Windows. So it's hard to point a finger at something here. You don't say what else you are running, but at least check the pre-requisites... You have at least four simconnect versions installed 60905, 61242, 61259, 1.0.20.0. The P3D program files folder has Modify permission added to the Users group. Steve Waite: Engineer at codelegend.com
February 23, 201610 yr Author ntdll.dll is a library called by virtually every program running on Windows. So it's hard to point a finger at something here. You don't say what else you are running, but at least check the pre-requisites... You have at least four simconnect versions installed 60905, 61242, 61259, 1.0.20.0. The P3D program files folder has Modify permission added to the Users group. Thanks for your quick answer. 1. what are the pre-requisites ? and I run Win 10 and next to P3D I run ASN, vPilot, VATSpy and sometimes PFPX 2. how can I uninstall the simconnect versions that I don't need? 3. I don't undestand that I'm sorry
February 23, 201610 yr Commercial Member check the pre-requisites... No problem I hope this more detailed explanation helps. Once those are done they can be eliminated from the enquiry. 1. You have at least four simconnect versions installed 60905, 61242, 61259, 1.0.20.0. 2. The P3D program files folder has Modify permission added to the Users group. 1. We install simconnect from the redist folders by running the SimConnect.msi... these are the FSX simconnect versions that many addons need: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-RTM\retail\lib\SimConnect.msi C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-SP1\retail\lib\SimConnect.msi C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-SP2-XPACK\retail\lib\SimConnect.msi We can just install these by double-clicking the .msi, doesn't matter if they are already installed. 1.0.20.0 is installed by P3D installer, but can be installed again to be sure it's OK: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\ESPv1\SimConnect.msi (Never uninstall any simconnect versions) 2. In Explorer, navigate to the P3D program files folder. Right click on it, choose Properties, select Security tab, click Edit, select the Users group, check the Modify box, press Apply, OK. Steve Waite: Engineer at codelegend.com
February 23, 201610 yr Author check the pre-requisites... No problem I hope this more detailed explanation helps. Once those are done they can be eliminated from the enquiry. 1. You have at least four simconnect versions installed 60905, 61242, 61259, 1.0.20.0. 2. The P3D program files folder has Modify permission added to the Users group. 1. We install simconnect from the redist folders by running the SimConnect.msi... these are the FSX simconnect versions that many addons need: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-RTM\retail\lib\SimConnect.msi C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-SP1\retail\lib\SimConnect.msi C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\FSX-SP2-XPACK\retail\lib\SimConnect.msi We can just install these by double-clicking the .msi, doesn't matter if they are already installed. 1.0.20.0 is installed by P3D installer, but can be installed again to be sure it's OK: C:\Program Files (x86)\Lockheed Martin\Prepar3D v3\redist\Interface\ESPv1\SimConnect.msi (Never uninstall any simconnect versions) 2. In Explorer, navigate to the P3D program files folder. Right click on it, choose Properties, select Security tab, click Edit, select the Users group, check the Modify box, press Apply, OK. Ok, thank you very much. Did everything you told me, will check if it works. Btw here is my appcrashviewer log: Version=1 EventType=APPCRASH EventTime=131006980957715857 ReportType=2 Consent=1 UploadTime=131006980958451560 ReportIdentifier=f0b595fa-da1a-11e5-8e12-54a050e81080 IntegratorReportIdentifier=11c80f4d-da43-4f6d-8420-31cd4bb4f937 WOW64=1 NsAppName=Prepar3D.exe Response.BucketId=476808cff2fb844828462b11756d0d18 Response.BucketTable=1 Response.LegacyBucketId=107953085441 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=Prepar3D.exe Sig[1].Name=Application Version Sig[1].Value=3.1.2.15831 Sig[2].Name=Application Timestamp Sig[2].Value=5672b60a Sig[3].Name=Fault Module Name Sig[3].Value=StackHash_7efd Sig[4].Name=Fault Module Version Sig[4].Value=10.0.10586.103 Sig[5].Name=Fault Module Timestamp Sig[5].Value=56a853dc Sig[6].Name=Exception Code Sig[6].Value=c0000374 Sig[7].Name=Exception Offset Sig[7].Value=PCH_74_FROM_ntdll+0x000771AC DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.10586.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2055 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=7efd DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=7efd57f3bdd4677279e5d357613e8a4e DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=3820 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=3820d98c8391a0274de245ffbc6567cb UI[2]=Z:\P3D V3.1\Prepar3D.exe UI[3]=Prepar3D exe has stopped working UI[4]=Windows can check online for a solution to the problem. 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LoadedModule[239]=C:\WINDOWS\system32\pnrpnsp.dll LoadedModule[240]=C:\WINDOWS\system32\NLAapi.dll LoadedModule[241]=C:\WINDOWS\System32\winrnr.dll LoadedModule[242]=C:\WINDOWS\SYSTEM32\icmp.Dll LoadedModule[243]=C:\Windows\SYSTEM32\ieframe.dll LoadedModule[244]=C:\Windows\SYSTEM32\mshtml.dll LoadedModule[245]=C:\WINDOWS\SYSTEM32\srpapi.dll LoadedModule[246]=C:\WINDOWS\SYSTEM32\ieapfltr.dll LoadedModule[247]=C:\Windows\System32\vaultcli.dll LoadedModule[248]=C:\WINDOWS\SYSTEM32\Secur32.dll LoadedModule[249]=C:\Windows\SYSTEM32\msjtes40.dll LoadedModule[250]=C:\WINDOWS\SYSTEM32\VBAJET32.DLL LoadedModule[251]=C:\WINDOWS\SYSTEM32\expsrv.dll LoadedModule[252]=C:\Program Files (x86)\Common Files\System\ado\msadrh15.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Prepar3D exe AppPath=Z:\P3D V3.1\Prepar3D.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=4006C8BD124F1E4F93B96289AD2AE031
February 23, 201610 yr Commercial Member Yes, just as I thought, a stackhash is where the stack (an area of program memory) has been collated into a handy bundle for programmers to inspect. Ironically it won't help them much. This indicates that it is unknown exactly where the error originated. This can be reproduced by deliberately fudging up simconnect or modify access to certain addons. So that's why we check those things first. Then if the problem persists we can move on to the next stage of elimination. Steve Waite: Engineer at codelegend.com
February 23, 201610 yr Author Yes, just as I thought, a stackhash is where the stack (an area of program memory) has been collated into a handy bundle for programmers to inspect. Ironically it won't help them much. This indicates that it is unknown exactly where the error originated. This can be reproduced by deliberately fudging up simconnect or modify access to certain addons. So that's why we check those things first. Then if the problem persists we can move on to the next stage of elimination. Ok so what should I do now?, I just checked P3D and it crashes as soon as I connect with VATSIM.
February 23, 201610 yr Commercial Member Right, seems like a problem with the VATSIM client. Can you see if you have the latest version and install it again. Then check it's not your internet security or browser black list. Steve Waite: Engineer at codelegend.com
February 24, 201610 yr Author Right, seems like a problem with the VATSIM client. Can you see if you have the latest version and install it again. Then check it's not your internet security or browser black list. Ok, I reinstalled vPilot and checked my internet security and browser black list, but it still doesn't work. I even reset my BIOS because of the overclocking, but that didn't solve it either.
February 24, 201610 yr Commercial Member The CTD happens and P3D crashes when you actually run the client, or when the client attempts to connect to VATSIM, or after it connects? Are you starting P3D fully before loading a plane and making a flight plan? Steve Waite: Engineer at codelegend.com
February 24, 201610 yr Author The CTD happens and P3D crashes when you actually run the client, or when the client attempts to connect to VATSIM, or after it connects? Are you starting P3D fully before loading a plane and making a flight plan? It crashes about 1 minute after I connect to VATSIM. My "flow" when I do a VATSIM flight: Start up PFPX, ASN and VATspy Make Flightplan, save it etc. File Flightplan online Start vPilot Start P3D Load into the flight Connect to VATSIM
February 24, 201610 yr Commercial Member Did it just stop working OK at one time recently, if so any changes you can remember? Or has it not worked yet? Steve Waite: Engineer at codelegend.com
February 24, 201610 yr Author Did it just stop working OK at one time recently, if so any changes you can remember? Or has it not worked yet? It just stopped. I made a flight last week, everything was perfect and then the next day these CTD's started. I think I uninstalled UT2 because I don't need it anymore.
February 24, 201610 yr Commercial Member OK. Can you go to: C:\Users\[you]\AppData\Roaming\Microsoft\FSX find dll.xml, open in notepad, copy the complete text and and paste it here for me to inspect and maybe edit it for you. Also can you open fsx.cfg and look in the [Main] section. Look for anything like this in that section: "SimObjectPaths.6=SimObjects\UT2 Aircraft" Let me know what it or they are and I'll tell you to delete them if they are OK to delete. Steve Waite: Engineer at codelegend.com
February 24, 201610 yr Author OK. Can you go to: C:\Users\[you]\AppData\Roaming\Microsoft\FSX find dll.xml, open in notepad, copy the complete text and and paste it here for me to inspect and maybe edit it for you. Also can you open fsx.cfg and look in the [Main] section. Look for anything like this in that section: "SimObjectPaths.6=SimObjects\UT2 Aircraft" Let me know what it or they are and I'll tell you to delete them if they are OK to delete. My dll.xml: <?xml version="1.0"?> <SimBase.Document Type="Launch" version="1,0"> <Descr>Launch</Descr> <Filename>dll.xml</Filename> <Disabled>False</Disabled> <Launch.ManualLoad>False</Launch.ManualLoad> <Launch.Addon> <Name>Addon Manager</Name> <Disabled>False</Disabled> <ManualLoad>False</ManualLoad> <Path>bglmanx.dll</Path> </Launch.Addon> <Launch.Addon> <Name>ObjectFlow</Name> <Disabled>False</Disabled> <ManualLoad>False</ManualLoad> <Path>Z:\P3D V3.1\ORBX\FTX_AU\FTXAA_ORBXLIBS\Scenery\ObjectFlow_P3D.dll</Path> </Launch.Addon> <Launch.Addon> <Name>VistaMare Core</Name> <Disabled>True</Disabled> <ManualLoad>False</ManualLoad> <Path>VistaMare\ViMaCoreX.dll</Path> </Launch.Addon> <Launch.Addon> <Name>RAASPRO</Name> <Disabled>False</Disabled> <ManualLoad>False</ManualLoad> <Path>.\RAASPRO\RAASPRO.dll</Path> <DllStartName>module_init</DllStartName> <DllStopName>module_deinit</DllStopName> </Launch.Addon> <Launch.Addon> <Name>PMDG HUD interface</Name> <Disabled>False</Disabled> <Path>PMDG\DLLs\PMDG_HUD_interface.dll</Path> <DllStartName>module_init</DllStartName> <DllStopName>module_deinit</DllStopName> </Launch.Addon> <Launch.Addon> <Name>PMDG Interface</Name> <Disabled>False</Disabled> <Path>PMDG\DLLs\PMDG_Interface.dll</Path> <DllStartName>module_init</DllStartName> <DllStopName>module_deinit</DllStopName> </Launch.Addon> <Launch.Addon> <Name>FSUIPC 4</Name> <Disabled>False</Disabled> <Path>Modules\FSUIPC4.dll</Path> </Launch.Addon> <Launch.Addon> <Name>as_connect</Name> <Disabled>False</Disabled> <Path>as_srv\as_btstrp.dll</Path> </Launch.Addon> </SimBase.Document> because I have P3D there are no SimObjectsPath so I post my simobjects.cfg maybe it helps. [Entry.0] ACTIVE=true PATH=SimObjects\Weapons REQUIRED=true TITLE=Default Weapons [Entry.1] ACTIVE=true PATH=SimObjects\Countermeasures REQUIRED=true TITLE=Default Countermeasures [Entry.2] ACTIVE=true PATH=SimObjects\UT2 Aircraft REQUIRED=true TITLE=UT2 Aircraft [Entry.3] ACTIVE=true PATH=SimObjects\Airplanes REQUIRED=true TITLE=Default Airplanes [Entry.4] ACTIVE=true PATH=SimObjects\Avatars REQUIRED=true TITLE=Default Avatars [Entry.5] ACTIVE=true PATH=SimObjects\Rotorcraft REQUIRED=true TITLE=Default Rotorcraft [Entry.6] ACTIVE=true PATH=SimObjects\GroundVehicles REQUIRED=true TITLE=Default Ground Vehicles [Entry.7] ACTIVE=true PATH=SimObjects\Boats REQUIRED=true TITLE=Default Boats [Entry.8] ACTIVE=true PATH=SimObjects\Animals REQUIRED=true TITLE=Default Animals [Entry.9] ACTIVE=true PATH=SimObjects\Misc REQUIRED=true TITLE=Default Misc [Entry.10] ACTIVE=true PATH=SimObjects\Submersible REQUIRED=true TITLE=Default Submersible [Entry.11] ACTIVE=true PATH=SimObjects\IVAO_MTL REQUIRED=true TITLE=Default Models IVAO [Entry.12] Title=Mega Airport Zurich V2.0 Path=Aerosoft\Mega Airport Zurich V2.0\simobjects Required=True Active=True
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