July 21, 20169 yr Hi, I have bought a new computer and want to move my planes ( the PMDG 777 and the 737) to that computer. When I try to active the planes I get a "unable to reach the server" message. What Do I need to do to sove this problem? I have already uninstalled the planes and PMDG from the old computer. BR Thomas Winding
July 21, 20169 yr Right-click the executable of your sim and select Run As Administrator, (if not already set to that), and try again.. Also, make certain that your comp is online. If all else fails, try a restart from power-off. Danny Anderson
July 21, 20169 yr Commercial Member Thomas, Check my post up at the top of the forum- we are causing your problem at the moment (Sorry!) but we will have activation back online ASAP... Robert S. Randazzo PLEASE NOTE THAT PMDG HAS DEPARTED AVSIM You can find us at: http://forum.pmdg.com
July 21, 20169 yr ** Slight Hijack! ** Hi rsrandazzo, Are you guys still having problems with the activation server? I have moved onto a new motherboard and the same hard drive, PMDG is after the activation code, and it's coming back with the same error as above. I've tried the other options listed on various sites - Firewall off - AntiVirus off - Run as Administrator any other ideas? 2000 BST (UK Time) Regards, James Baldwyn
July 21, 20169 yr Are you guys still having problems with the activation server? ... any other ideas? Well, from the news posting, Robert indicated that he would post when all was back to normal. As of right now, he has not posted such news, so it is fair to assume that they are still working on the activation servers. -Greg
July 23, 20169 yr Commercial Member James, That is related the issue described in the Pinned post as well. Paul Gollnick Manager Customer/Technical Support Precision Manuals Development Group www.precisionmanuals.com
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