January 24, 20179 yr Hello, I will ask you a question for the first time. I am Shiobara. PMDG's B 747 - 400 X certification can not be done. Since the message is written when opening the installation icon, I will attach it. --------------------------- PMDG 747-400X for FSX --------------------------- NOTAM: Your FSX Version is more recent than FSX SP1. This product was tested primarily using FSX-SP1, Acceleration and SP2. Please see the PMDG customer support forum if you experience problems with any versions newer than these! --------------------------- I entered an e-mail address, order and name, but I can not be authenticated. Messages that come out at that time are also listed. --------------------------- PMDG 747-400/400F for FSX - InstallShield Wizard --------------------------- Your user information could not be validated. Close the installer before trying again. Or contact PMDG Technical Support ([email protected]). This is most likely caused by your firewall! --------------------------- I thought that the firewall was the cause, I tried it by invalidating it It was not authenticated. Please tell me what to do. I will show the composition of the PC. ------------------ System Information ------------------ Time of this report: 1/23/2017, 23:23:34 Machine name: KAGAYAKI275-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600) Language: Japanese (Regional Setting: Japanese) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O.E.M. BIOS: BIOS Date: 04/01/15 17:16:12 Ver: 04.06.05 Processor: AMD A10-7870K Radeon R7, 12 Compute Cores 4C+8G (4 CPUs), ~3.9GHz Memory: 16384MB RAM Available OS Memory: 15280MB RAM Page File: 2945MB used, 27613MB available Windows Dir: E:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode --------------- Display Devices --------------- Card name: AMD Radeon R7 370 Series
January 24, 20179 yr Or contact PMDG Technical Support ([email protected]).Did you contact support like the message says? Michael Cubine
January 24, 20179 yr Welcome to AVSIM! Friendly reminder that PMDG requires full names to be used in this forum. IIRC, PMDG no longer supports neither the 744X nor the MD-11. Thanks, Kevin L
January 24, 20179 yr FYI - I recently installed my 747-400 FSX version in FSX-SE and it activated first time and zero problems running it.
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