New pmdg 747v3 crash FSX

[koala63 2]

Well... im a little bit disappointed, i just buy the brand new pmdg 747 from the pmdg website then i install it and reboot the computer.At start up i enter my activation code then go into the plane.. and nothing appear and i can't touch nothing on the cockpit.When i end the fly by the menu or on the top right same thing:

 

"FSX crash cause: 747QOTSII.dll"

 

Here are the screen, most strange, on external view i don't have any view of the landing gear.I just purchased it tonight and i can send my activation code in private at the pmdg team if necessary.My computer spec is detailed afther the screens.

 

 

 

 

 

 

 

 

Computer spec:

i7 4790

GTX970

8GB of ram

SSD samsung evo 250gb

mothercard: asusZ97 gaming

Os: windows 7/64

Using Fsx

 

Problem: all is black, i can't switch nothing

Crash happen every time after i want to leave fsx.

 

Steps i do:

Try to uninstall it then run ccleaner and delete my fsx.cfg for a new one, reboot, install it another time and reboot.

 

 

I just have the following feeling, i spend 89 for nothing....

 

 

[Jim Young 2,356]

You need to go to PMDG.com and submit a trouble ticket.  No support for this problem will be answered here.  This topic is locked.