Fax

Just bought PMDG Boeing 737 (Having problems)

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Hi guys,

I just bought the PMDG Boeing 737 and I am very excited to start flying. After the installation I started FSX and choose the new airplane but this is what happens: 

https://gyazo.com/cf5d4609d93c6893d78e5ef5bcfb5497

And when I enter the game the plane looks like that... And on top of that the panel is all black and no buttons are working :( 

Any solutions? Please help.

 

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Hello Mr. Fax,  Just a couple of facts, you need to sign your full name in any Posts and it is abundantly clear you have not read fully the instructions that accompany the 737ngx.  I respectfully suggest that if you read the Manuals provided you will see that there is a lot of help within.  You will learn a lot and eventually over a period of time, feel free to Post questions that you feel don't provide an answer in the Manuals.  Welcome to the Forum. Regards

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You may be missing some entries in the FSX.cfg file and/or check boxes in FSX.  As Richard said, please read the Introductory manual's installation instructions.

Mike

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Thanks guys,  I am sorry for not checking the manuals first. I could not find them since they came in a totaly other folder. However, I am not reading and trying to solve it :) I might ask again if I cant solve it myself :P

Filip Lind 

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20 minutes ago, Fax said:

Thanks guys,  I am sorry for not checking the manuals first. I could not find them since they came in a totaly other folder. However, I am not reading and trying to solve it :) I might ask again if I cant solve it myself :P

Filip Lind 

[EDIT: See my post two below this one.]

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2 minutes ago, scandinavian13 said:

I'm guessing you're either using FSX:Steam or P3D.

He's using FSX Box -- take a look at the screen shot he supplied.

Mike

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1 minute ago, Mike777 said:

He's using FSX Box -- take a look at the screen shot he supplied.

Can't on this comp. Yay firewalls.

 

In that case, it means that FlexNet has been disabled, and/or he has a third party virus scanner that's getting in the way.

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4 minutes ago, scandinavian13 said:

Can't on this comp. Yay firewalls.

 

In that case, it means that FlexNet has been disabled, and/or he has a third party virus scanner that's getting in the way.

His screen shot shows a very skeletal aircraft in the Free Flight/opening FSX window.  Not HiMem or Advanced Animations?

Mike

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Thanks for all the answers! 

It I dont use any type of virus scanner so I guess it is FlexNet that is the problem then... Any tip how I can see if its disabled? 

/Filip Lind

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1 minute ago, Fax said:

Any tip how I can see if its disabled? 

Start Menu > Type "services.msc" (no quotes) and hit enter

Look for FlexNet in the list. Ensure that it is set to manually start.

2 minutes ago, Mike777 said:

Not HiMem or Advanced Animations?

Skeleton would be the result of not having highmem, but the unresponsive panels definitely isn't. And FlexNet being disabled is the primary concern. I'll knock the rest out thereafter, if other items are unresolved.

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Just now, Fax said:

Sorry, didn't solve it :/ 

Okay. Have you read the Intro as the others have suggested to ensure that you have the simulator properly set up?

Please be as specific as possible as to what you have, or have not done. As an example:

"I went into the services window. FlexNet was already set to manually start. When I went into the sim, the panels were still unresponsive."

I know that sounds overly specific, but I'm playing chess in the dark here, as I cannot see your computer, what you're doing, or what anything looks like unless you tell me. Help me help you.

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Yeah, I understand, sorry.

I went to the services.msc and FlexNet was already set to Manually start but it wasent running. Should I make it start or leave it? 

I now went into the game and the aircraft is still a skeleton and the panel is all black and I can't press any buttons. Will reinstalling help you think? For example I never had to type the Serial code when I installed the program. Can the problem be that its not patched or anything? 

Filip

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22 minutes ago, scandinavian13 said:

Okay. Have you read the Intro as the others have suggested to ensure that you have the simulator properly set up?

Please be as specific as possible as to what you have, or have not done. As an example:

"I went into the services window. FlexNet was already set to manually start. When I went into the sim, the panels were still unresponsive."

I know that sounds overly specific, but I'm playing chess in the dark here, as I cannot see your computer, what you're doing, or what anything looks like unless you tell me. Help me help you.

Btw, do you think getting FSX (steam version) will solve this matter? Becuase if thats the case I can buy it right away on steam.

Filip

 

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21 minutes ago, Fax said:

For example I never had to type the Serial code when I installed the program.

This is an indication that something is interfering with FlexNet. Are you absolutely sure you don't have some sort of anti-virus/spyware/adware/etc program installed?

22 minutes ago, Fax said:

Will reinstalling help you think?

Doubtful, but it might. Make sure to remove it via Add/Remove Programs (through the control panel), and then when you reinstall, make sure you run the installer as an administrator (right click, run as administrator).

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11 minutes ago, scandinavian13 said:

This is an indication that something is interfering with FlexNet. Are you absolutely sure you don't have some sort of anti-virus/spyware/adware/etc program installed?

Yes, when I was in the control panel to reinstall it I meanwhile went through the list to make sure that I dont have any anti-virus/spyware/adware. 

 

13 minutes ago, scandinavian13 said:

Doubtful, but it might. Make sure to remove it via Add/Remove Programs (through the control panel), and then when you reinstall, make sure you run the installer as an administrator (right click, run as administrator).

After reinstalling the game the same problem occurs sadly. I really have no clue what could be wrong, I am sorry that I can't help so much :/ I really appreciate your help though. 

 

Is it only Gyazo pictures you cant see on your comp? Will it help if I post it in Imgur? 

I send a link anyway with some pictures of some things that might give some clues: 

 

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That skeletal aircraft thing is often caused by FSX loading up stuff in the background as it cranks up. MS designed FSX to do that so that it would start up quicker, however, if you have a load of fancy add-ons for your copy of FSX, or a computer with a limited amount of memory or some such, what it can cause is there being not enough free memory for the load screen to show your aeroplane properly, especially if it is a fancy one like the PMDG 737 NG. To solve that problem, you can open up your FSX config file and add the line:

[Main]
DisablePreload=1

You can do that with any text editor (typically you'd right click on the config file and open it up with Notepad). If you are not sure where to find your config file, it is likely to be located somewhere like this:

C:\Users\YOUR USER NAME\AppData\Roaming\Microsoft\FSX

and the file you are looking for is: fsx.cfg

If you are unsure about editing it, make a quick back up copy of it and put it somewhere safe so you can undo what you edit easily.

To answer your other question incidentally: Yup, you will find that the Steam Edition of FSX (aka FSX-SE) will run much better than an older boxed version of FSX. It has some memory fixes and other tweaks which make it run better and it includes all of the other stuff which MS brought out for FSX (i.e. the Acceleration add-on, the stuff which was in the Gold and Deluxe boxed versions of FSX and the service packs). If you hang on, it often goes on sale on Steam for a fiver, otherwise it normally costs 19.99, which is actually pretty good value considering what you get for that price.

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Thanks for the help guys!

Bought the Steam version and it worked instantly... Weird huh? However, thanks again for taking time to help me!

Filip Lind

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