Mike777

1) Try logging onto your Aerosoft account and downloading through that. No version for P3D is showing at support.aerosoft.com. This may also work for the FSX versions. 2) Make sure you are using the correct, FSX keys for FSX purchases and P3D keys for P3D purchases. 3) PMDG can't update you through the OC because they didn't sell you the aircraft and don't have the sales records. 4) Please sign your full name as PMDG requires. I filed a support ticket for the NGX box version because Aerosoft took quite awhile to update it at support.aerosoft.com. They eventually did, but didn't respond to my ticket except for a "how are we doing?" type e-mail. Mike

As Hamoody said, you need to read the manuals - I urge you to read the introductory manual and do Tutorial 1. This aircraft works much more realistically than a default aircraft. The engine start procedure is not all that complex, but Ctrl-E won't do it. Mike

Hi Wayne, Have you tried entering both a new origin and new destination (try destination first)? Also, it might help to turn both flight directors off, which is necessary anyway before beginning a new flight. Mike

I just tried at Dubai using a 777-300ER. Started on Runway 30L but mostly on taxiways. A very dramatic difference with and without the FSX.cfg modifications. With the modifications no nose down on rapid acceleration or swaying of the cockpit on fairly sharp taxiway turns. Here is what entry should look like (inadvertently left out a "/" in above post). This just zeroes out all the entries. Again, backup fsx.cfg before trying. [DynamicHeadMovement] LonAccelOnHeadLon=-0 //-0.020000 LonAccelOnHeadPitch=-0 //-0.010000 RollAccelOnHeadLat=0 //0.010000 YawAccelOnHeadLat=-0 //-0.100000 RollAccelOnHeadRoll=0 //0.100000 MaxHeadAngle=0 //5.000000 MaxHeadOffset=0 //0.300000 HeadMoveTimeConstant=0 //1.000000 Mike

Hi Sean, Not sure if I found them somewhere or came up with them looking through the fsx.cfg file. But I only have a little of that being-on-a-boat-in-a-storm effect in the cockpit. I use the Steam version with DX-10 preview, but I doubt that matters. I'll remove the changes and check again. Mike

Hi Frederik, Try this: Go to C:\Users\[YOUR NAME]\AppData\Roaming\Microsoft\FSX Find the fsx.cfg file. Back it up. Then open it in Notepad. Find the entry "[DynamicHeadMovement]". Change the settings as follows: [DynamicHeadMovement] LonAccelOnHeadLon=-0 //-0.020000 LonAccelOnHeadPitch=-0 //-0.010000 RollAccelOnHeadLat=0 //0.010000 YawAccelOnHeadLat=-0 //-0.100000 RollAccelOnHeadRoll=0 //0.100000 MaxHeadAngle=0 //5.000000 MaxHeadOffset=0 //0.300000 HeadMoveTimeConstant=0 /1.000000 Mike

Aerosoft finally updated to the current NGX version at support.aerosoft.com early this morning and I was able to download it. I think Aerosoft uses a different updating system for either FSX (and FS9) vs. P3D, and/or a different system for older versus newer box purchases. At support.aerosoft.com only the 777 and NGX are available for update, so I guess that purchasers of the new QOT or anything for P3D can do so through their accounts. I wish Aerosoft would link my box purchases to my existing account, and have contacted them about this. Mike

When this was first discussed around the time the 777 was released, PMDG said that they don't object to individuals making and posting 2D panels, provided they use their own artwork for the backgrounds. The individual posting the 2D panel(s) would have to provide support, as PMDG obviously won't want to be involved in doing it. I don't think anyone has published any. But for those who don't have the 777 or 747, they both come with quite a few pop-up windows. The 3 CDUs, MCP (autopilot), captain's PFD and Nav Display, radio panel, EFIS can all be opened with Shift+# keys, and others can be popped up (easier to read) by clicking on them in the VC. The MCP Speed, Heading, Vertical Speed, Altitude increase and decrease functions and many other commands can be assigned easily to key combinations. Simon, didn't know about the middle mouse wheel -- thanks for the tip! Mike

I just find it too difficult to hold the space bar and move the mouse. Just too complicated and strenuous for me. Mike

If you have the Operations Center, run it before you uninstall. If you don't have it, go to ... FSX\SimObjects\Airplanes\PMDG 777-200LR, make a copy of all the files called "texture.XXXX" and the aircraft.cfg file. Put them someplace outside of FSX. Do the same for the 777-300ER if you own it. Then uninstall using Control Center>Uninstall Programs. Uninstall the 300ER first, then the 200LR. Download the full installers for your 200LR (and 300ER) from your account at PMDG. Run the new installer for the 200LR, then the 300ER installer. Then run the Operations Center and use it to reinstall your liveries. You may have to copy your liveries from where you backed them up into the PMDG 777-200LR and ...300ER folders if they are not already there. Mike

In the past Aerosoft has been reasonably quick about updating. At any rate no-one should have to pay twice for the same product, although I certainly agree that the NGX is a bargain. I am waiting to hear back from Aerosoft for a support request I filed on Friday. They are probably out of the office over the weekend. Mike

Turns out I did purchase the NGX Box (for FSX) direct from Aerosoft, but it is not showing up in my account, which only shows downloads. Mike

Hi Dornier, Thanks for your response. I think my problem is that I purchased the boxed NGX from a third party seller. So it does not show up in my Aerosoft account, even though all boxed versions of the NGX originate from Aerosoft. So I always update from support.aerosoft.com which requires the original code from the box to work. But the version is not yet updated at that location. I have contacted Aerosoft about this issue -- I'm a little puzzled why they have made the update available to direct customers but not customers via third party. Mike

The link for downloading updates to boxed versions of PMDG aircraft from Aerosoft is public and very well known: support.aerosoft.com. That's where I've obtained all previous updates. I was hoping that Dornier had a similar link for the EU server, as he said the EU server has the current update. I certainly have contacted Aerosoft. Mike

Hi George, Please tell me the url for the EU server! I am not seeing the updated NGX at support.aerosoft.com. Thanks, Mike