July 6, 20178 yr Any ideas? It usually only takes about five or less minutes for it to crash the sim. [error.0] error=Error loading "PMDG\DLLs\PMDG_Interface.dll." in "C:\ProgramData\Lockheed Martin\Prepar3D v4\DLL.xml." i9-10900k * 64GB 3600MHz Ram * RTX 3090 running 3 75" 4k displays smoothly. Full 737 MAX enclosed cockpit from FDS
July 6, 20178 yr That isn't from a crash error report... for that you need to use windows to get an event record of the application crash. Type reports after clicking the windows start button. Odds are if P3D loaded a dll module an it worked for a few minutes then loading it did not cause a crash. Please note PMDG forum rules, they ask us to add our full names on all posts. Dan Downs KCRP
July 6, 20178 yr Author Here is the report. Thanks Description Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.0.28.21686 Application Timestamp: 594a7255 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.15063.296 Fault Module Timestamp: a0527b0c Exception Code: c0020001 Exception Offset: 0000000000069e08 OS Version: 10.0.15063.2.0.0.768.101 Locale ID: 1033 Additional Information 1: bb4a Additional Information 2: bb4ab5b55a3598b60e6de6ac8033d957 Additional Information 3: 9cb2 Additional Information 4: 9cb2357cc84cac6ead5687abf4f1602a Extra information about the problem Bucket ID: 738bb91a0a92fa54f8d2a825b1eac963 (120786542116) i9-10900k * 64GB 3600MHz Ram * RTX 3090 running 3 75" 4k displays smoothly. Full 737 MAX enclosed cockpit from FDS
July 6, 20178 yr 1 minute ago, helloo said: Here is the report. Thanks Description Faulting Application Path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe Problem signature Problem Event Name: APPCRASH Application Name: Prepar3D.exe Application Version: 4.0.28.21686 Application Timestamp: 594a7255 Fault Module Name: KERNELBASE.dll Fault Module Version: 10.0.15063.296 Fault Module Timestamp: a0527b0c Exception Code: c0020001 Exception Offset: 0000000000069e08 OS Version: 10.0.15063.2.0.0.768.101 Locale ID: 1033 Additional Information 1: bb4a Additional Information 2: bb4ab5b55a3598b60e6de6ac8033d957 Additional Information 3: 9cb2 Additional Information 4: 9cb2357cc84cac6ead5687abf4f1602a Extra information about the problem Bucket ID: 738bb91a0a92fa54f8d2a825b1eac963 (120786542116) Not a PMDG related module that's crashing your sim. Cheers, Chris Brand
July 7, 20178 yr That might be a driver. I had kernelbase errors last year and it turned out to be a video driver issue. Dan Downs KCRP
July 7, 20178 yr Not enough information to really make anything other than an educated guess. If you're familiar with Windows debugging and can get a crash dump and stack back trace, you could post that and it would show what code is really executing at the time of the crash. Don Geddes
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