F4RIO

Program Update Via Operations Center Fails

Recommended Posts

When I go to the Notifications page of the OPCTR, I have the following:

https://drive.google.com/file/d/0B3XfUg8sy1RAT0swQnJ2dkRXZWc/view?usp=sharing

The Change Log associated with the 777 update looks like this

https://drive.google.com/file/d/0B3XfUg8sy1RAVGx4X2pBaFgzZ0E/view?usp=sharing

After selecting (777) Install Update and OK, the update appears to run in a command prompt box, and then the update notification disappears.

However, when close the OPCTR and then restart it, the same notification has returned.

Does this mean that the update has failed?

If so, how do I troubleshoot/correct the problem?

PS: The same sequence of events occurs when I tried to install the 737 update also shown in the notifications displayed in the first image above.

Thanks

 

Eric Dziura

 

 

 

Share this post


Link to post
Share on other sites
Help AVSIM continue to serve you!
Please donate today!

Hi, welcome to the PMDG forums.  Please note their rules require our full names on all posts.

The most common problem with failed updates is caused by AV software.  That is a good place to start troubleshooting.

Share this post


Link to post
Share on other sites

Can you tell be what you mean by "AV software"? I'm not sure what the "AV" means.

 

Thanks,

Eric Dziura 

Share this post


Link to post
Share on other sites
8 minutes ago, F4RIO said:

Can you tell be what you mean by "AV software"? I'm not sure what the "AV" means.

 

Thanks,

Eric Dziura 

The AV is the Antivirus.

-Kevin Maney

I can't really help much with your issue, sorry. I just wanted to say that AV means Antivirus.

Share this post


Link to post
Share on other sites

Good idea; tried disabling my AV software, but no change. Still get the notification of a required update after running the install routine.

 

Eric Dziura

Share this post


Link to post
Share on other sites
40 minutes ago, F4RIO said:

Good idea; tried disabling my AV software, but no change. Still get the notification of a required update after running the install routine.

What anti-virus software are you using?

Share this post


Link to post
Share on other sites
3 minutes ago, F4RIO said:

Windows 10 Defender

 

Eric Dziura KMFR

What version does the version page report that you have?

Share this post


Link to post
Share on other sites
8 minutes ago, F4RIO said:

Assuming you are referring to Defender, the Version Info reads

Of the aircraft, please.

OC > Select the 777 in the drop down > Version

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now