December 1, 20178 yr Author With respect to your recent request, here the new debugging result (C172) from rxpGtnSim.dll.log, only a single line: 17/12/01 07:50:30.153 13580 - ] # rxpGtnSim64.dll version 2.4.10.0
December 2, 20178 yr Author Another day of senseless clicking around has passed. Could I please receive some ideas for consolidation or at least a reaction to my input I have been requested to provide?
December 2, 20178 yr On November 30, 2017 at 2:30 PM, Babbo said: just out of curiosity I ran the Trainer and - it produces an DirectX Error, which demands a video card that "meets the minimum system requirements and fully supports DirectX 9.0 (Updating video drivers may help)". Hi, yes it is all read and we're searching. The logs are clear meaning there is no error detected on the plugin nor on the GTN trainer process the plugin manages. However, you video card drivers are definitely not capable of running the trainer standalone. Can you please make sure to run "C:\Program Files (x86)\Garmin\Trainers\GTN\DirectX9.0c\dxsetup.exe" Then, what is your NVIDIA driver version? Last but not least, can you post your RealityXP.GTN.ini file?
December 2, 20178 yr Author Saturday evening, have been away ... Why do you demand NVIDIA-data and argue "video card drivers are definitely not capable of running the trainer standalone.*, above all, since it's an AMD R390 ,,,!? Rest follows tomorrow. Thanks for the echo.
December 2, 20178 yr @Babbo you are right, this is an AMD, not an Nvidia. I wouldn't have imagined such request offending anyone, so if that is the case, I'm sorry to have offended you about your video card 'brand'. Nevertheless, is this still happening: "[the Garmin Trainer] produces an DirectX Error, which demands a video card that "meets the minimum system requirements and fully supports DirectX 9.0 (Updating video drivers may help)" I'm afraid your video card or your driver or your system, don't meet the Garmin GTN Trainer requirements, and 4 pages of support forum didn't helped us help you find out why it is so. Therefore, what is your AMD/ATI/MATROX whatever it is named on your system driver version?
December 3, 20178 yr Author Quote I wouldn't have imagined such request offending anyone No, I didn't feel offended in any way, we're speaking of a piece of hardware ... I was only wondering about your NVIDIA-relation, since I've already spoken about my AMD-card. All in all, not the smallest problem. Well, you requested a dxsetup-run and the RealityXP.GTN.ini again ... but then I thought, before fiddling around with an old DirectX9, even if it didn't completely suit my brains, let's update the current graphics driver ... and WE ARE DONE :-) Here some details for those of you, who might be interested now or sometime else: I had my AMD notifications on and usually followed the 1- to 2-monthly advice to update the graphic drivers. During my time of troubles (=last week) I was running Radeon-Crimson-ReLive-17.2.1-vc1232-170228 (25.5.2017), which was then updated today to Radeon-Crimson-ReLive-17.11.1-amdprw-64bit-171109WHQL (3.12.2017). - What did really make me think were the following two facts: (1) could be, laziness doesn't pay off (missing versions 17.3. to 17.10), however, (2) MS's certification (WHQL) will have probably attributed more positive effects to the final solution than the non-installation of uncertified drivers had prohibited. We will never know. So my final humble advice: update your graphics card drivers in a WHQL-way. And the product itself: yes, I had some issues - but I didn't read the manuals yet;-) so at the first sight: I feel quite impressed! Thanks a lot to everybody, for your patience and help & I would appreciate a type of [SOLVED] in the title, by the way.
December 3, 20178 yr Thank you for the update Babbo, I'm glad you'll finally found the solution and the details for other users will be helpful!
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