I have run into a problem.  I have my PMDG 737 and 777 products bought, but my account was compromised on a separate purchase and after going back and forth, they locked my account and cancelled all my orders therefore I am unable to update to sp1d or later.  I had it previously up to date before so I had no problems but I just to had to do a fresh uninstall/reinstall of fsx so I no longer have access to the service updates. I sent a support request to PMDG but I am sure they either won't respond or just tell me that my account is locked because of that compromise.  Is there anything that can be done or is the software unusable now?

Hi Josh,

You need to meet FS2Crew's requirements for the software to work.

I'm sure PMDG will respond to you.