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Question for WIlcoPub Experienced Customers ?

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A question for those who have made online credit care download purchases from WilcoPub. I made a creditcard purchase of the Legacy package download today, Sunday, about three hours ago and they have not sent me anything to my EMail addy so that I can download the purchase. Now, assuming that I did give them the correct EMail addy, does a Wilco staff have to manually process the purchase and perhaps do not work on Sundays? When I purchase from simmarket and flight1, I get the product nearly instantly 24/7. I have not bought anything online from Wilco, so I dont know their habits or policies or practices. Any advise from those of you with experience with Wilco?Randy Jura, KPDX

I received the email within a few minutes. (which is much faster than the download speed:)) My hunch is your email address was incorrect, or their e-commerce server is down or your anti virus/spam program bounced the email. Hope you get it soon.

Bob Prince

OK, well, thanks for the input guys. I dont know yet what happened, but will track it down. Randy Jura, KPDX

I don't find Wilcopub's setup very professional, their download servers in my experiences were insanely slow, it was hard to understand where to get the necessary files, and my downloads maxxed out b/c I gave up on a 6 hour download at 5kbps, I never got a response to my email asking to reset the download count and in the end I just got ###### about the whole thing and won't buy from them again.

  • Commercial Member

>I don't find Wilcopub's setup very professional, their>download servers in my experiences were insanely slow, it was>hard to understand where to get the necessary files, and my>downloads maxxed out b/c I gave up on a 6 hour download at>5kbps, I never got a response to my email asking to reset the>download count and in the end I just got ###### about the>whole thing and won't buy from them again.EXACTLY my experience with these clowns... NEVER again will I buy from this outfit.Tim

Tim Fuchs
Managing Partner
REX SIMULATIONS 

website:  www.rexsimulations.com
support www.rexaxis.com

Yup, as I thought. The Wilco folk dont work on Sunday, no problem with that, but they must manually OK the purchases or monitor them or something like that or some other technical problem. I think I'll avoid buying from them on weekends in the future. I awoke this AM to a download link.... albeit it's a raging fast 10.4 KB/Sec. Ummmm.....I've heard Wilco downloads can be snail paced, BUT, their Contact department was johnny on the spot this AM with a message for my "complaint", and that is very good to see. Thanks for all you guys responses!! Randy Jura, KPDX

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