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Andy28

Help Please RCV4 not receiving a key

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Hi  I am trying   to register Radar contact V4     my key is  [XXXX]  I have sent an email to  register(at)Jdtllc(dot)com    also I tried the auto mail and manually sending one   yesterday  but  had no response  any help  would be really appreciated  Thanks  Andy 

Edited by charliearon
Removed your key info.

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Send information including the e-mail address you ordered from and your user name to plus the code number from the registration dialog to dthompss@comcast.net. Include a screenshot of the registration form.

This is a manual registration so it might take awhile.

BTW. This IS the volunteer help forum so you found it.

 

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Sent request for key according to instructions 3 days ago and no key as of yet. Can this process be sped up?

Edited by daveep

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Try sending all of the information including the e-mail address used when ordering as well as your current address, ordering name and user name, product code including any "-" if present, etc. to dthompss@comcast.net. Attach a screenshot if possible of the registration screen if it comes up.

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