Jump to content

BrianThePilot

PMDG 737 Version 1.20.8869 Airplane Freeze

Recommended Posts

Hello,

I just updated the 737 today and while I was flying, me and my friend's cockpits froze up in the sim. We could still see eachother moving, but the cockpits froze. Obviously this is not just my system however I still rebooted to see if it would change. But on another flight, it did it. This for some reason only happens when I go to the dep/arr page in the FMC. Any ideas?

Thanks!

Brian McCumiskey

Specs: i5 7th gen, gtx 1050, 2.5ghz, 8 gigs

Share this post


Link to post
Share on other sites
4 hours ago, bmccumiskey said:

Hello,

I just updated the 737 today and while I was flying, me and my friend's cockpits froze up in the sim. We could still see eachother moving, but the cockpits froze. Obviously this is not just my system however I still rebooted to see if it would change. But on another flight, it did it. This for some reason only happens when I go to the dep/arr page in the FMC. Any ideas?

Thanks!

Brian McCumiskey

Specs: i5 7th gen, gtx 1050, 2.5ghz, 8 gigs

Not enough information to understand what steps done etc.

 

Please open a ticket with exact steps followed that lead to the crash. Also can not understand the "We could still see eachother moving"

Share this post


Link to post
Share on other sites

Hello,

 

i have the same issue. I was flying today first time since last update and 1:30 in flight with 737NG when I selected arrival rwy and star I pressed execute, FMS get frozen. Even ND get frozen as well. When I turned nob next to scale one, with ARC, VOR, PLAN etc, I didnt change. When I turned heading, digits changed but airplane didnt change direction even if heading on AP was selected. A minute later, I had CTD without any error log.

 

mefisssto

Share this post


Link to post
Share on other sites
10 hours ago, Mefisssto said:

Hello,

 

i have the same issue. I was flying today first time since last update and 1:30 in flight with 737NG when I selected arrival rwy and star I pressed execute, FMS get frozen. Even ND get frozen as well. When I turned nob next to scale one, with ARC, VOR, PLAN etc, I didnt change. When I turned heading, digits changed but airplane didnt change direction even if heading on AP was selected. A minute later, I had CTD without any error log.

 

mefisssto

Please open a ticket through support.precisionmanuals.com portal with exact steps followed.

 

Real names on the forum first and last please

Share this post


Link to post
Share on other sites
I also have the problem that my FMC is frozen
when I chose the RW and SID.
I was already on the way for 3 hours.
Before the update, I had no problem with any flight.
There has never been such a problem in FMC
How can I undo the update?
 
 
Frank from EDDM
 
 
 
 
 

Share this post


Link to post
Share on other sites
13 minutes ago, f.skywalker said:
I also have the problem that my FMC is frozen
when I chose the RW and SID.
I was already on the way for 3 hours.
Before the update, I had no problem with any flight.
There has never been such a problem in FMC
How can I undo the update?
 
 
Frank from EDDM
 
 
 
 
 

You mean STAR? We have identified an issue where changing star can cause issues. We are working on a fix 

Share this post


Link to post
Share on other sites

I hope that will be integrated into the update in the OC.
I will wait until the update is replaced or it will be an extra update.

Share this post


Link to post
Share on other sites
1 hour ago, f.skywalker said:

I hope that will be integrated into the update in the OC.

Already is in our internal testing version. V2 of the OC is so much nicer. Better notifications, too.

Share this post


Link to post
Share on other sites

How  can  i see  in the Operation  Center 

the  New Version from  the Update.

I will Not install the  old  Version. 

At  this time i fly with my Image  bevor

the upade  without  problems.

 

Frank from EDDM

Edited by f.skywalker

Share this post


Link to post
Share on other sites

Yep, same issue here.  When sellecting STAR and RWY through FMC.  Displays freeze.  Airplane keeps flying but everything freezes on pmdg.  And control responses seem to be with a great gap while this happens.  

SHould I open also a Ticket? or its in the same fix youre working on?

Thankyou!

 

 

Share this post


Link to post
Share on other sites

Hey Guys!

Just saw the update! One question however. I'm guessing I need to download a new full installer from the website as it seems to only be updating the expansion packs. Does this mean I need to deactivate the 777 and 737 base packs in the fmc and reinstall the base packs with the new installer? If so, do I have to deactivate and uninstall the expansions when doing this? Or can I just simply deactivate the base packs, then reinstall and reactivate them and the expansions won't be impacted?

Thanks!

Brian McCumiskey

Edited by bmccumiskey

Share this post


Link to post
Share on other sites
8 minutes ago, bmccumiskey said:

I'm guessing I need to download a new full installer from the website as it seems to only be updating the expansion packs.

Nope. It's only updating the base packs. Where are you getting the idea otherwise (curious in case we need to adjust the verbiage somewhere)?

8 minutes ago, bmccumiskey said:

Does this mean I need to deactivate the 777 and 737 base packs in the fmc and reinstall the base packs with the new installer?

Don't deactivate unless you have a situation specified in the Intro Manual: full OS reinstall, changing comps, or changing major hardware. As for the base packs, see my comment above.

 

...good to see you on the boards!

Share this post


Link to post
Share on other sites
1 minute ago, scandinavian13 said:

Nope. It's only updating the base packs. Where are you getting the idea otherwise (curious in case we need to adjust the verbiage somewhere)?

Don't deactivate unless you have a situation specified in the Intro Manual: full OS reinstall, changing comps, or changing major hardware. As for the base packs, see my comment above.

 

...good to see you on the boards!

I have updated the products and when I reopen the oc, it wants me to update again. It says it updates, but when I re open the oc, it asks me again to reinstall the updatse. When I go to versions, It shows the expansions are up to date but the base pack says it needs to still update.

Share this post


Link to post
Share on other sites
1 minute ago, bmccumiskey said:

I have updated the products and when I reopen the oc, it wants me to update again. It says it updates, but when I re open the oc, it asks me again to reinstall the updatse. When I go to versions, It shows the expansions are up to date but the base pack says it needs to still update.

Try once more. I'm guessing the original window said you needed to download 0KB worth of files.

...jury's out on if it was my fault that it did that :ph34r:

  • Like 1

Share this post


Link to post
Share on other sites
1 minute ago, scandinavian13 said:

Try once more. I'm guessing the original window said you needed to download 0KB worth of files.

...jury's out on if it was my fault that it did that :ph34r:

It worked. Well, that was weird. Sorry for the hastle. You're safe from the wild Randazzo for now 😂

Share this post


Link to post
Share on other sites
8 minutes ago, bmccumiskey said:

It worked. Well, that was weird. Sorry for the hastle. You're safe from the wild Randazzo for now 😂

haha - nah, you just managed to get to it before I fixed the server. Glad it's sorted!

Share this post


Link to post
Share on other sites

Is  the  freeze  fixed  now. 

Please give  me  a Information when  i can

make  the  Update.  I tell  you  that  i go  back

To a older  Image bevor  i make  the  last 

Update  from  the  737 and 777.

Sorry  for  my  bad  englisch. 

 

Frank

Share this post


Link to post
Share on other sites
1 hour ago, f.skywalker said:

Is  the  freeze  fixed  now. 

Please give  me  a Information when  i can

make  the  Update.  I tell  you  that  i go  back

To a older  Image bevor  i make  the  last 

Update  from  the  737 and 777.

Sorry  for  my  bad  englisch. 

 

Frank

Hey Frank,

I updated today and everything is working completely fine. You're all clear to update. The wonderful PMDG team have fixed it 🙂

Share this post


Link to post
Share on other sites

Hallo bmccumiskey

I hope  you men the fmc freeze not  the

Update  Problem.  I will wait of a Statement 

from PMDG that it is fixed. 

Of course  i trust  you.

 

Frank

 

Share this post


Link to post
Share on other sites
5 hours ago, f.skywalker said:

I hope  you men the fmc freeze not  the

Update  Problem.  I will wait of a Statement 

from PMDG that it is fixed. 

Like this one? You're all set.

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...