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Permanent Grey Screen (resolved)

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Hello,

After the recent update, my GTN 750 never gets past the grey 'Starting' screen. I have also found that the Garmin Trainer application (standalone) doesn't start any of the trainers anymore, it says powering up but then switches to powering down before actually opening the application. There is also no Garmin application running, according to my task manager, when P3D is running anymore. I have tried uninstalling and reinstalling etc.

Any help would be greatly appreciated,

Thanks

Did you update the Garmin GTN trainer to v6.50?

5 hours ago, salisburyC said:

Hello,

After the recent update, my GTN 750 never gets past the grey 'Starting' screen. I have also found that the Garmin Trainer application (standalone) doesn't start any of the trainers anymore, it says powering up but then switches to powering down before actually opening the application. There is also no Garmin application running, according to my task manager, when P3D is running anymore. I have tried uninstalling and reinstalling etc.

Any help would be greatly appreciated,

Thanks

 

 

 

  • Author

Yeah, it was after doing the update - I also updated my Reality-Xp too

@salisburyC

Check your anti-virus  'quarantined' files for any RXP file.
Also can you post the contents of your 3 RXP log files? Found in your Documents folder.

 

 

  • Author

I checked my antivirus and nothing comes up as quarantined.

Log files:

rxpGTN.gau.log:

18/09/15 16:16:10.206 01096 -    ] # rxpGTN.dll version 2.5.4.0
18/09/15 16:16:10.206 01096 INFO ] 
 

rxpGTN_menu.dll.log:

18/09/15 14:23:23.882 12984 -    ] # rxpGTN_menu.dll version 2.5.4.0
18/09/15 14:23:23.948 12984 INFO ] edit panel: D:\Installs\P3D V4\Prepar3d\SimObjects\Airplanes\MV_C310R\panel\panel.cfg
18/09/15 14:23:24.008 12984 ERROR] failed to copy: D:\Installs\P3D V4\Prepar3d\SimObjects\Airplanes\MV_C310R\RealityXP.GTN.ini to: D:\TEMP Folders\TMP\rxp13B2.tmp
18/09/15 14:23:24.046 12984 ERROR] The system cannot find the file specified., code: 00000002
 

rxpGtnSim.dll.log:

18/09/15 16:16:13.457 01096 -    ] # rxpGtnSim64.dll version 2.5.4.0
18/09/15 16:16:13.456 01096 INFO ] 
18/09/15 16:16:20.152 03076 INFO ] 
18/09/15 16:17:42.730 10636 WARN ] comp: The system cannot find the path specified., code: 00000003 GTN\nonvol\sys_nandi
18/09/15 16:17:42.774 10636 WARN ] copy: The system cannot find the path specified., code: 00000003 GTN\nonvol\sys_nandi
18/09/15 16:17:42.827 10636 WARN ] with: GTN\nonvol\sys_nandi
 

Cheers for your help

  • Author

Just a quick side note, I changed the location of my temp folders a while before the update, don't know if this will have had an effect at all. 

18 minutes ago, salisburyC said:

Just a quick side note, I changed the location of my temp folders a while before the update, don't know if this will have had an effect at all. 

I would un-install then reinstall both RXP and the Garmin trainer and let them install in their default locations. Don't move any files or folders.

 

 

  • Author

I tried that as you said, and now the trainer application works, but I'm still stuck with a grey screen in the sim.

Thanks for your help

  • Author

I tried searching for the file mentioned in the error 'The system cannot find the path specified., code: 00000003 GTN\nonvol\sys_nandi' and the 'novol' folder is empty. Is there a way to get this file?

Hi,

An update is coming up which should help solve this.

Please hang in there!

 

  • Author
8 hours ago, RXP said:

Hi,

An update is coming up which should help solve this.

Please hang in there!

 

Brilliant news! Any idea of an ETA?

supposedly for today!

it is becoming too late now, so it will be first time in the morning instead.

  • Author

@RXP - I just tried the new update but I'm still stuck getting the same problem and the same error in the log files:

18/09/19 13:51:46.977 01144 WARN ] comp: The system cannot find the path specified., code: 00000003 GTN\nonvol\sys_nandi
18/09/19 13:51:47.057 01144 WARN ] copy: The system cannot find the path specified., code: 00000003 GTN\nonvol\sys_nandi
18/09/19 13:51:47.097 01144 WARN ] with: GTN\nonvol\sys_nandi
 

Hi,

Does the log first line shows # rxpGtnSim64.dll version 2.5.5.0 too?

 

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