Email account nightmare

[A_Pilot]

Hey guys,

 

Just got back to using my sim after a long hiatus, and i apparently didn't buy my 777-200 on the same account as my 777-300 or 737 products. Now I'm stuck because I can't update, and the planes are behaving strangely, and I can't for the life of me dig up my old account information or remember passwords :( I have a semi-funcitonal 777, but with a wicked spoiler glitch that I can't work out. And I can't remember my password for the support forum either, so I feel a pit pooched. Any suggestions?

 

Luc Arsenault

[DavidP]

Can you open a new account and submit a support ticket?

[downscc]

Also... note that support accounts are separate from sales accounts. What David said, open a new support account because this problem must be resolved directly with PMDG.  Nothing can be done in the user forum.