Auto Tank/ENG Config

[igneousrocklad]

Has anyone experienced the automatic configuration of the fuel pumps failing even though your simulation settings in the FMC indicate you'd like the pumps to be configured automatically?

I've done it manually many times without issue (and understand the correct process) but it seems that this added feature for the sim isn't working correctly for me. I've woken up to see it fail to Auto Configure the pumps for Tank/ENG on two occasions. Any help or guidance would be appreciated! *trying to figure out if this is a bug for everyone*

[downscc]

This may happen if the aircraft is in climb when TANK/ENG occurs.  The automatic switch only occurs during cruise in some conditions.... depends on deck angle and fuel on board. It's complicated so the PMDG feature is only used when it's not complicated.... in cruise.

[igneousrocklad]

1 hour ago, downscc said:

This may happen if the aircraft is in climb when TANK/ENG occurs.  The automatic switch only occurs during cruise in some conditions.... depends on deck angle and fuel on board. It's complicated so the PMDG feature is only used when it's not complicated.... in cruise.

The issue is I am always at cruise when it fails to operate. 

[Captain Kevin]

Are you in a step climb?

[scandinavian13]

12 hours ago, igneousrocklad said:

The issue is I am always at cruise when it fails to operate. 

How were the tanks set up to begin with?

[downscc]

Also what exactly is the fuel message on the EICAS if any.